Onyx Marble & Granite

Rafael and Valdo are the two who show up with the countertop, and through June and July 2026 more than a dozen customers of this Framingham stone shop wrote to say the same thing: fast, clean, on time, and it fit. One July 2026 customer had a main counter and a breakfast bar put in and called the pair fast and professional; another, writing in Spanish that month, said they were professional and worked quickly. The office side gets its own credit. Jennifer — Jen to some customers — comes up for walking people through quartz brands and colors without pushing: a June 2026 customer referred by a builder for custom quartz in a new bathroom said she guided them on the brands after admitting they knew very little about quartz. Priscilla and Guilherme draw the same kind of thanks in 2026 reviews, and a 2024 customer said Mara in the office knew the stones by name and helped pick three different quartz for a kitchen counter, a vanity top and a fireplace hearth. Onyx describes itself as a family-owned fabricator with 20 years behind it, supplying and installing porcelain, quartz and natural stone for homes and commercial jobs across Greater Boston and MetroWest. Its Massachusetts home improvement contractor registration, #184852, is active on the state registry, and its Better Business Bureau page is an A+, accredited since 2013. On Google it holds 4.9 stars from 271 ratings, and 5.0 from 188 ratings on Angi. Two 2026 jobs went badly wrong. A June 2026 customer said the crew installed the counter and sink but broke the plumbing and said nothing, leaving them to call an emergency plumber; a May 2026 customer said a crack ran the full width of a new marble slab and the company called it natural and would not fix it. Two 2026 customers raised fit: outlet cutouts too tight to put the covers back, and a counter sitting so close to the stove it was hard to pull the stove out. Separately, the U.S. Department of Labor says the company and owners Jose Moraes and Poliana Moraes paid $144,199 in back wages and damages to 20 employees to resolve overtime and recordkeeping violations under the Fair Labor Standards Act, a case a federal violation tracker dates to 2018. For a kitchen or bath countertop in MetroWest — quartz, granite or porcelain, templated and installed by the same shop — Onyx has the bench for it. Walk the template with them, get outlet cutouts, seam placement and stove clearance written into the order, and agree up front what happens if a slab cracks.