Miguel shows up. On an April 2026 project the owner of Orion Design & Landscape was at the site daily with design ideas; on a July 2026 patio his team spent weeks working through materials and layout before anyone dug; and in January 2023 an Acton homeowner who flagged down the crew working down the street had him walking her yard shortly after, with the job built through December and January.
Orion works out of Leominster and is built around hardscaping — patios, walkways, retaining walls, fire pits and outdoor kitchens — with landscape design, renovation and ongoing maintenance alongside it. Its Massachusetts home improvement contractor registration, #199821, is active on the state registry in the company's name, and the Better Business Bureau has it at an A+, accredited since December 2021.
A July 2026 backyard was regraded with a retaining wall, a patio, a walkway and a 12-by-12 raised bed filled with compost and manure. A Brookline customer, back for a second project in November 2025, got a retaining wall and a herringbone brick patio at the back entrance. In July 2025 someone with three quotes for replacing wooden front steps with granite gave Orion the job and had the crew start within five days. A stone retaining wall built in June 2025 passed its first inspection. The work is not all stone, either: a January 2026 job rebuilt a driveway retaining wall, repaired several foundation cracks and skim-coated a basement wall, and an April 2026 customer had the front yard seeded, mulched and edged and the bushes cut back, with no up-sell attached.
Two accounts deserve a direct question before you sign. In August 2024 a customer edited a review down to one star: a wall that had cracked in many places after a year, an assurance someone would come out that week, and months of silence afterwards. A repeat client's review, first posted in April 2025 and updated in July 2026, says a second job brought delay after delay, construction errors, a lack of oversight and poor communication from the foreman and the office. A July 2026 reviewer gave four stars — the pathway work gorgeous, the crew hard-working and timely, but with early missteps about when the job would start. Ask what the warranty covers, who you call once the crew has left, and how quickly someone comes back.
For a patio, a walkway, granite steps or a wall that has to hold a slope, this is a hardscaping outfit with the owner on the job and a long run of finished projects behind it. Get the start date and the callback process in writing, and hold the final payment until you have seen the work come through a freeze-and-thaw season.
