Paradis Pools LLC

Paradis Pools describes itself on its website as a family owned and operated business with over 40 years of experience building swimming pools, and its BBB profile, written by the company, lists above ground pool installation, liners, repairs and water testing. A 2023 customer said they had gotten all their liners from Paradis for at least 28 years and that father and son will come to your home. A recent customer whose above ground pool was damaged over the winter said Paradis came in March, evaluated the damage and gave a reasonable price for a new liner. The first liner installed was too big and wrinkled, and that customer was billed for the balance anyway; after the staff confirmed what happened, a correctly sized liner was ordered and installed, and the customer said it would have been a five-star review had the company taken responsibility from the first install. A 2025 customer said someone came to assess a leaking 14-year-old pool within a week, and that five people had the new liner in within two hours once the weather allowed. A Namco customer said they turned to Paradis for an emergency pump replacement on a day Namco was closed. A 2024 customer said the company showed them a new cartridge filter system and came the same day to install it. A 2022 customer said Paradis came out to discuss the pool before giving a price, and a 2023 Reddit commenter said the company was sending someone to look at their yard first and go over options. A recent customer who bought a 21-foot above ground pool in September 2023 said the chlorine could not be controlled with its Frog mineral system, that two years of requests to Vic to re-plumb it to the manufacturer's specifications went unheeded, and that the customer finally re-plumbed it themselves for $250; that customer called the liner and deck installation fine. A 2023 customer said the pool went in sooner than promised and was holding up in its third year, but that the electrician left the trench open and the yard took probably 40-60 hours of labor and tractor time to clean up. A 2022 customer said piles of dirt, large rocks and roots were left behind after the owner had said they clean up before leaving. In a 2022 review, a customer said their back yard was falling into the wetland and that the company offered no refund or recompense.