Precision Window and Kitchen, Inc.

Precision Window and Kitchen has spent decades on a narrow, specific reputation: windows and kitchens, done under Joe Pereira, whose name turns up again and again in its Google reviews. The company says it's been family-run out of New Bedford since 1989 — 37 self-reported years — working the Southcoast and Cape & Islands on windows, doors, kitchen and bath remodels, roofing and siding. A 2022 SouthCoast Today piece confirms Pereira's family owns the business. Google puts the company at 4 stars from 59 ratings, and the written reviews collected here span 2021 through 2026 across ten sources. The clearest thread running through them is windows and kitchens: this year, two reviewers describe free, no-charge repairs on a broken screen and a cracked window pane, and in a February 2026 review a homeowner said the design-to-install process for a new kitchen exceeded what they expected going in. A 2023 review describes 33 replacement windows installed without a hitch, and a 2022 review credits the crew with matching new wooden windows to a historic farmhouse. The company's Massachusetts home improvement contractor registration is active, verified against the state registry, and it also holds a Tamko Roofing Products Certified Pro credential. That same history includes a real, recurring problem: several reviewers describe window and gutter orders that dragged for months with calls that went unanswered. In a 2022 review, one customer said a trim-and-gutter contract signed the year before was still unfinished; in a review posted in January 2026, another described a basement-window order that missed its pre-winter install target after a deposit was paid the previous fall. A 2022 review of the company's general contracting side — used for a kitchen-and-bath renovation — called it slow and disorganized, separate from a good experience buying cabinets alone. The Better Business Bureau rates the company F for never responding to two filed complaints, and a 2024 account of broken products and repeated excuses appears, almost word for word, on both Google and HomeAdvisor — one dissatisfied customer, not two independent ones. For a window replacement or a kitchen cabinet job, reviewers point toward asking for Joe Pereira directly and getting delivery and install dates in writing — especially for any larger project that pulls in the company's general contracting side, where the history is thinner and more mixed.