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Renuity is a national home-improvement company headquartered in Charlotte, NC, founded in 2019 by Daniel Gluck and, by its own account, spending the last six years expanding its service lines and territory. Reviewers call them in most often for garage floor coatings and new window installs, and the crews that show up get named and praised by name again and again — Brendon and Markus, Trey and Jon, Gregory's team, Alex and Dion — for arriving on time, explaining the process, and leaving a clean site. That praise runs deep, with five-star garage-floor jobs recurring from 2023 through mid-2026. But the same platforms carry a string of pointed one-star accounts describing the opposite experience: jobs quoted and deposited on, then delayed or left unfinished. One reviewer described a five-star install that soured once a defect needed a warranty fix and the company stopped responding, and a BBB complaint recounts a fallen window with no one willing to help repair it. Door-to-door sales tactics come up on both Google and Reddit — one Google review flags salespeople who ignore no-soliciting signs, and Reddit commenters describe a regional sales visit as unprofessional and a shower-measurement appointment that led nowhere, with the phone number given stopped working. BBB lists the company as A+ accredited with contractor licence numbers on file for South and North Carolina — that's the directory's own listing, not something independently verified here, so treat it as BBB's record rather than a confirmed credential. Worth asking before booking: get a firm install date and a written completion window, and ask directly how warranty callbacks are handled — the sharpest complaints on file are about what happens after the deposit clears, not about the crews' on-site work.
“DO NOT use Renuity. Got a quote from one of their regional salesmen, Mark Allen. He was a total butthole, and I highly recommend he needs to be transferred to a new line of work outside of the sales department.”
“I have not heard from Renuity since I signed a contract. A guy came out to measure (shower) and I have not heard from them in months. The phone number he gave me is not a working number. 😒”
“Do people really go through this shit waiting for a job opening? No thanks, Renuity. I'm good.”
“I've only heard good things about Lee's. Honestly, unless Renuity gives me a great quote/financing options, I'll prob be going with Lee's.”
“Anyone here familiar or have used Renuity to renovate their homes?”
“Absolutely love working for this company. The effort they put into their employees is unmatched. All of upper management has been so helpful and caring.”
“The company claims to have served over 250,000 customers across 36 states. Winning an award”
Can't say enough good things about how an amazing job they did. Not only did I have them do my garage floor but they also provided a service to paint my entire garage that was unfinished. Very flexible, reasonable pricing, and professionalism next level.Extraordinary! I would rehire them in a second highly recommended.
We had our garage floor finished by Brendon,Markus, Alex R. They did an amazing job everything to our liking, and I'm very picky. 10 outta 10
My husband and I have been battling with this company since January of this year trying to get a nightmare job corrected. Customer service is not limited there is none. We’ve had problems with the product blistering cracking damage to our house money paid up front for up front and still waiting for that. Would not recommend any of their epoxy finishes.
Today, June 18, 2026, we had Renuity come out to put down an epoxy flooring on our front porch. We live in Kernersville, NC 2709 Fairidge Drive. Two young men, Brandon and Markus, arrived on time. They explained everything that they would be doing to get our front porch looking great. These two young men were very professional and extremely neat. They did there job, keeping me informed as they went. When it was time to let the floor set, they let me know that there was another job down the road from us, and would return in 3 hours. When they returned they again explained exactly what they would be doing to finches job. A sort time later they let me know they were finishing up and would meet me at the back door to complete the paper work. To make a long story short, these guys did an excellent job, and I would highly recommend Renuity. Mainly due to the extremely great young gentlemen AND the fact that they offer a lifetime guarantee!!!
Great job installing new windows Gregory’s team of Julian, Jose, Carlos, and Danny!
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