Resendes Electric, Inc

What customers say about Resendes Electric splits on the same line every time: the crew's work, and whether anyone calls you back. In October 2025 a reviewer of roughly eight years wrote that the crew does good work but that Charlie is a terrible communicator who does not return calls or texts and cannot schedule predictably. Two days earlier another customer called them a top-notch group who answered every question, made educated recommendations, worked quickly and cleaned the work area daily, at pricing they found very reasonable. The licence and the Better Business Bureau file are in Carlos Resendes's name; reviewers call him Charlie. Massachusetts electrician licence 20891 is active on the state registry, the BBB grades the four-person Swansea shop A+ on a twenty-year file without accrediting it, and BuildZoom records 57 permitted projects. Three other accounts are worth settling before you book. A September 2023 reviewer says a voicemail was never returned. A May 2025 tenant says the crew wired new smoke detectors while they were at work and left boot prints and dust across the floor. An older 2018 BuildZoom complaint describes $275 of outlet replacements followed by a second visit where an outlet was moved and connected without running the wiring back to the basement breaker box. If you can live with chasing the schedule, the work itself is what brings people back — a 2024 reviewer had used the crew for a business and then for their own house. Agree the start date, the daily clean-up and who to call when the schedule slips before the first day.