Resendes Electric, Inc

Resendes Electric is a Swansea electrical contractor run by owner Carlos 'Charlie' Resendes, operating under this name for about 20 years according to its Better Business Bureau profile, which carries an A+ grade. The reviews on file are mixed: strong praise for the crew's actual work sits alongside repeated complaints about reaching the business. A 2024 review and an October 2025 review both describe the crew, Charlie included, as professional, efficient, and reasonably priced, with one customer using them repeatedly for both a business and a home. But a 2025 review from a customer of about eight years says that while the crew's work is good, Charlie himself is hard to reach — calls and texts go unanswered and scheduling isn't predictable — and a 2023 review reports a voicemail that was never returned. A May 2025 review from a renter describes the crew wiring new smoke detectors while she was at work and leaving a dusty, dirty work area behind. The oldest account on file, from 2018, describes outlets that weren't properly grounded, which another electrician later had to redo. The state has an active Massachusetts electrician license verified for the business. Older, unverified directory listings also show a journeyman electrician license that expired in 2016 and a separate state contractor registration listed as cancelled at one point — worth asking about directly given how dated that information is. Google shows the business at 3.8 stars overall; a single much older review on BuildZoom sits far lower and isn't representative of the broader spread. This reads as a shop capable of solid electrical work, but worth getting a firm schedule and a direct communication commitment before booking, given the pattern of complaints about reaching the owner.