Verified record
A recent HomeAdvisor customer wrote that concrete work meant to keep water out of their garage did not work, and that a prepaid $275 chimney sweep was never done. A recent customer said Rich performed half the work, failed to complete the job, and that his phone is disconnected. A 2026 customer said Rich took a $1,400 deposit in 2025, never showed up to do the work, and had not returned the deposit. A 2025 customer said they hired Rich to demolish and rebuild cement front stairs, that he never attempted the project, and that they filed a complaint with the Attorney General's Office. A 2025 Angi customer said they gave Rich a $2000 downpayment to install a chimney liner and he never showed up. A 2025 Angi customer said a backyard patio promised before the fourth of July was never put in. A 2025 customer said Rich installed a chimney insert for a pellet stove for $2600, but that the front-porch work he later did pitched toward the house, and they paid for half the job. A 2025 customer described a $22,000 walkway retaining wall veneer and stairs job that was stopped after a year, with Rich agreeing to send $5,000 for broken stone stairs and incomplete work. A 2025 customer said Rich and his team broke down an old chimney from the roof line up and replaced it with new brick and flashing. A 2025 customer said Rich replaced their entire chimney a few days after a failing chimney pushed oil-heat exhaust back into the house. A 2024 customer said Rich and his crew replaced a broken damper and cleaned a flue coated with stage 3 creosote. The Better Business Bureau grades the company F. The BBB counts 2 complaints against it.
Clean and Inspect a wood burning stove or pellet stove$5,275Do not hire!!! Concrete work to prevent water getting in garage - did not work, left concrete filled wheelbarrow in front yard August 2025 assured he would get it over and over - never happened!!! Pre paid for chimney sweep $275 never done - Rich Peavey should not be in business - very friendly approach with absolutely no follow up
Rich performed half the work but failed to complete the job. For months he told me he would finish "next week." Seven months later, the work is still not done and his phone is disconnected. Avoid this contractor.
Rich took a 1400 dollar deposit on May 3 2025. Promised to do the work between Mother's Day and Father's Day 2025. He never showed. After a few weeks we kept calling and testing. He kept saying next week, next week. Needless to say he never showed up. By October we called and told him we wanted our deposit back, we would get someone else to do the work. He said ok. As of today Jan, 16 2026 we have not heard from him or received our deposit back
Great staff. Friendly, professional , neat and clean.
I hired Mr. Peavey in August to install a chimney liner. At that time I provided him with a $2000 downpayment. He said he had a few jobs to finish up & would then be on vacation but would be in touch with me at the end of September. I called at the end of September. He scheduled one date and then never showed up. I repeatedly texted him to get a status on a new date for the work but he never showed up--multiple excuses, though--rain, his truck was in an accident, an 80 year old man had no heat and he had to take care of him, then finally, he texted me that there was a death in the family. My last text to him was on 17 November asking for a start date. He responded to the text on 22 November, at which point he said that he would show up the following week (which would have been after Thanksgiving). I finally wised up and reported him to my credit card company since I gave him $ and got nothing for it. I contacted another company and they were able to do the work ASAP.
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Typical Greater Providence range for this kind of work, from regional averages — not a quote from Rich Peavey Masonry and Chimney Serv. Use it to sanity-check bids, then get the real number in writing.
A 12 × 20 patio is 240 sq ft; a 4-ft walkway is 4 sq ft for every foot of length.
Estimated range
$4,200 – $8,350
Typical masonry project around $6,300
