Rutland Nurseries, Inc.

Rutland Nurseries is a long-running Rutland, Massachusetts operation — a six-acre nursery that's grown into full landscape design and construction, from patios and walkways to pools, fire pits and custom water features, plus grounds maintenance, turf care, pest control and snow management. The company's website points to 65 years in business, with Brent B named as owner and designer. The written reviews on file are genuinely mixed. The strongest account, a detailed 2022 review, describes two walkway projects and an enclosed patio with a rounded sitting wall, praising the designer and site supervisor for patience and good suggestions, the crew for punctuality and care for the property, and daily cleanup throughout. Other older reviews are shorter but positive, including a customer who called the company one of the top-ranked landscape and construction firms in New England. More recently, two 2025 reviews raise real concerns. One described the initial consultation process as complicated and slow — slow enough, the reviewer said, that another contractor finished an entire pool and patio install before Rutland even got back to them. Another, from a two-year customer, said the relationship simply wasn't worth what they paid, though without specifying what went wrong. A more recent 2026 review was lukewarm about field work. (One additional review on file, from 2022, is actually about a hiking trail and has nothing to do with this business — worth knowing the small review count here includes at least one unrelated post.) On the licensing side, Rutland's Massachusetts home improvement contractor registration — relevant given the pool, patio and structural work in its portfolio — is verified expired with the state, worth asking about directly. The company does carry an A+ BBB accreditation. Given the gap between the one detailed, strongly positive project account and the more recent complaints about responsiveness and value, it's worth asking pointed questions about current licensing, communication timelines, and getting a detailed written scope before signing on for a larger project here.