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SERVPRO of Augusta/Waterville is a local location of the SERVPRO cleanup and restoration brand, which says it specializes in water and fire damage, storm and mold remediation. It holds a 4.5-star Google average from 65 ratings, and its website lists a service area that includes Augusta, Waterville, Gardiner, Winslow, Hallowell and Belgrade. A customer said the team was neat and polite and worked efficiently on their home. A 2025 customer hired them for a full lower-level flood restoration and said the outcome left the space ready for their contractors to renovate. A 2025 customer said two different teams worked on a mold mitigation job after a water leak over a two-week period, and that the work was completed on time and under the estimate. In a 2024 review, a customer said the company removed walls, floor, ceiling and insulation after a burst pipe and then did the mold remediation work. A 2023 customer said they came in the middle of the night when a hot water heater burst, and that Jerry and Matt did the demolition. A 2024 customer wrote that Anthony was in and out of the house within 30 seconds and gave a verbal $3,000 estimate to dry-vac and clean a small dirt-floor cellar; that customer wanted a written estimate. A 2022 customer wrote that after a November 2021 house fire, Blake gave an $11,000+ estimate, and the work never happened despite repeated calls.
Servpro was professional, responsive and detailed. They started and finished the job as promised. Their team worked tirelessly. It was very comforting to have professionals to call for big messy problems and know it will be resolved. I would definitely recommend them!
This team was efficient and did a tremendous job with my home.. They were neat and polite. Very kind to me during this stressful time. Anthony went above and beyond in keeping i informed of what was happening, I would highly recommend Serve.Pro. So thankful that I called them for hwlp!!
I hired them to do a full lower level flood restoration and they were very professional and the outcome was absolutely perfect for my contractors to move fwd with for a complete renovation of the space. I highly recommend them!
I chose Serv Pro for their reputation but mostly for the appraiser, Samantha. She was pleasant and helpful every step of the way. She understood that as an older person I needed guidance. All the workers were pleasant. They introduced themselves and let me know when they were leaving or returning. I'd recommend Serv Pro to anyone.
The Augusta Servpro team is top notch. Their communication, prompt response, attention to detail, cleanliness, and hard work are very hard to find in any company these days. I've had great experiences with them responding when I had major damage to properties on 2 separate occasions. I highly recommend calling them!!
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2 changes recorded — last scanned Oct 30, 2026.
