Verified record
Flood and fire cleanup is the work this SERVPRO location puts first: its website says it specializes in water and fire damage, storm and mold remediation and construction, and offers 24/7 emergency service. The company says it has been in business 59 years, and it lists a service area that includes Auburn, Lewiston, Poland, Gray, New Gloucester, Oxford, Mechanic Falls and Durham. A 2021 customer said they cleaned up the damage from a flood quickly and efficiently, and named Tanner K as kind, professional and knowledgeable. That 2021 customer also said the crew was prompt. A 2023 customer said SERVPRO came out promptly after being called about soot damage in their home, but never got a quote, though one was promised within the week. After waiting more than three weeks, that 2023 customer hired ServiceMaster instead. A 2024 customer described fast, efficient and kind professionals. On Google, the business shows 4.1 stars from 14 ratings.
Fast, efficient, and kind professionals at Servpro. Highly recommended for their top-notch service.
Servpro came out promptly in December after we called them. We called for a quote after not seeing it, was promised it’d be done within the week. We never got a quote from them for the soot damage in our home. Thankful that after messing around with Servpro and waiting for 3+weeks, ServiceMaster was able to come out the next day, get us a quote in 24 hours and get started on our $16,000 project immediately. We never saw a quote from Servpro which is unprofessional, unresponsive and not how business should be handled.
I’m so impressed with ServPro. Tanner K was kind, professional, and very knowledgeable. They cleaned up the damage from our flood quickly and efficiently. The crew was prompt and did a fantastic job. This is a company you can trust to be honest and fair!
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1 change recorded — last scanned Oct 4, 2026.
