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A recent customer said the owner was responsive and got their septic pump and float switches repaired in a reasonable time frame, with technicians on site within a couple of days and fees as expected. Stevens Electric & Pump Service, Inc. describes itself as a family-owned pump and electrical business serving the Monmouth, Maine region, says it has been in business 24 years, and lists free estimates and 24/7 emergency service. In a 2025 review, a customer said Rick Stevens looked the system over, found the pump was not right for the application and had several options on the truck; Steve and his partner then removed the old unit and put in the new pump. That 2025 customer said they went over the warranty and left a contact number. A 2025 customer said the company explained the cause of a septic pump failure and laid out the options, and that the choice of a whole pump replacement was left up to them with no pressure. A 2023 customer said that, even though the company was busy, it came out the next day after a septic pump failed and fixed it. A 2022 customer said they came out the same day they were called and came back the same day after the septic tank was pumped.
“The men were employees of Stevens Electric & Pump Service in Monmouth, which was doing work at the motel.”
Amazing! Work during time sensitive situations I’m baffled by the professional level of this company truly a 5 star or higher. Thank you!
Highly recommend this service. Owner was very responsive and made every effort to have our septic pump/float switches repaired in a reasonable time frame. Technicians were on-site within a couple of days and were very professional. Fees charged were as expected and reasonable considering the large area these guys cover in Maine. Thank you!
Stevens Electric & Pump Services was recommended by a local plumbing company. After talking with staff at the office and scheduling an appointment they were onsite at the pre determined time and looked the system over determined the pump was not right for the application and recommended proper pump to fit the application. Rick Stevens the serviceman had several options on the truck and recommended what would work for the system. I agreed to his recommendation and Steve and his partner removed and replaced unit with the new pump. Very pleased with the prompt service and the expertise was top notch. Went over the warranty and gave me all the information and a contact # if any issues. Very happy with this company. Highly recommended for any type of lift pump applications.
Great company came out explained what was happening and cause of my septic pump failure gave me the options i had . I picked whole pump replacement due to unknown age of the current pump could of done the cheaper option but left it up to me no pressure at all . Referred by my septic pump place mcatee septic . Both companies are no pressure and great to work with and fair thank you both again
Excellent service. Prompt and polite
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Stevens Electric & Pump Service, Inc.. Use it to sanity-check bids, then get the real number in writing.
Standard receptacle swaps — a new dedicated circuit is a bigger job ($350–$750).
Flush mounts, pendants, chandeliers — hung on existing boxes.
Estimated range
$500 – $1,050
Typical electrical project around $780
Nor'easter damage repaired the same day3.9
Heat pump installs, three for one customer3.8
