Sudano Septic & Sanitation

Chris was on time and did a thorough inspection for the septic tank. He and his crew are very professional and explained to me in laymen language so I could understand the results easily. His post written report (PDF) was thorough with photos and will be helpful for future reference. I wish all contractors gave me such reports. I would highly recommend his service.

Great customer service!

I hired this contractor, after many delays, the actual work took place 3 months after contract was signed, I have paid OFF in Full as required by contract when the job was complete however, even after almost an year, I am still waiting for a Permit Discharge on Simple Septic Tank Replacement. The lack of professionalism from Chris Sudano is off the charts, even got the lawyer's office involved I am still getting fullish excuses like "It is not my fault, I was sick, I will look into it, I checked the other day, how they expect me to upload this form?, he blamed the town's office, and everyone else but fail short on assuming his responsibility or show any commitment and still not able to follow through. Why do I have to check on and request follow ups on a weekly basis for months on someone who "apparenlty" has being in business for long time. Proactively I left $ in escroll in order to close on the sale of this property else, I WOULD HAVE LOST THE DEAL. This contractor is very unprofessional, does not answer my calls, nor reply e-mails, only answers when the lawyer's office contact him and never provide a definitive and commited answer in order to close the case. I DO NOT RECOMMEND this contractor

My septic pump died, and my previous septic company wasn't responding so I went in search of someone knew. I was extremely happy to land on Sudano Septic. Due to winter forecast causing many barriers, and our previous septic system having some other issues (I did not know about), Chris was able to get us back to working condition in no time. To his credit he always checked in afterwards to make sure everything was functioning properly. I couldn't have been happier with the service from start to finish. Clear communication and explanation of what was needed, pictures showing the work and original condition, and a very fair price, in my opinion. Needless to say, I will be calling them again in the future.

Chris and the Sudano team were great partners helping us both replace our septic and install some major drainage solutions in our new home in CT. They did extremely high quality work, and were extremely consultative and trustworthy throughout the process. Can’t recommend them enough!!