TETRAULT LANDSCAPING

Chuck Tetrault runs a family-owned lawn and irrigation outfit around the Boston/MetroWest area, with the company's own site putting irrigation and sod installation front and center -- 'a better lawn starts underground,' as its tagline puts it -- while its Houzz listing leans toward hardscape design work: patios, retaining walls, fire pits, and water features. The written record spans seven platforms and runs from 2020 to 2024. On HomeAdvisor, where most of the older reviews sit, the story is Chuck's own hands-on responsiveness: in a 2020 review, one customer described him calling the same day they inquired and finishing the job three business days later, and several others from that year mention him sticking to the price he quoted and keeping them updated as work progressed. Angi and Houzz round that out with an A+ BBB rating and an Angie's List Super Service Award from 2020. The more recent record is mixed. A 2024 Thumbtack review described real scheduling trouble -- bumped appointments, vague promises about arrival time, and, in the reviewer's words, feeling like 'the furthest one' on a route of 18 properties that day -- alongside two other 2023-2024 Thumbtack reviews that were straightforwardly positive. Worth asking about: how the crew handles scheduling on a busy day, given that 2024 account. It's also worth noting the company's own history doesn't line up across sources -- BBB puts its start in 2005, the website says 2020 -- and directory listings show it operating out of three different towns (Hyde Park, Abington, and Mendon) over time, all under the same phone number and owner. For irrigation work, sod, or hardscaping in the Greater Boston/MetroWest area, Tetrault Landscaping has a long track record and a responsive, hands-on owner behind most of the praise; just confirm current scheduling expectations before booking.