The Clean Team

The Clean Team is a Kingston, Massachusetts business built around carpet, rug, and upholstery cleaning, with a client list that keeps coming back year after year. The company describes itself as family owned and run, and one 2025 reviewer noted it's managed by women; on Google it holds 4.9 stars across 110 ratings, and the Better Business Bureau gives it an A+. The track record spans 52 reviews from 2021 through 2026 across six sources, and the same names surface repeatedly: Ray, Eric, Greg, and Matt all get credited for showing up promptly and taking care with the work. In 2024, one homeowner described Eric spot-cleaning a dining room rug the same day after a dog accident, and another described him thoroughly cleaning a stained white sectional found through a local magazine ad. Several reviewers say they've used the company for years — one wrote in 2024 that it had been cleaning their wood floors and carpets since 2012. Recent activity has stayed clean: four reviews in the last six months, none negative. Two reviews are worth knowing about before booking. In a 2024 review, a homeowner said a kitchen counter and backsplash deep clean, wood floors, and a stained marble tile floor all came back with no visible improvement. And in a 2023 review, a customer described paying a carpet-cleaning bill for a deceased parent's home on time, then getting repeated calls seven months later demanding payment already made — a dispute the reviewer said ended up in small claims court. For area rugs, upholstery, wall-to-wall carpet, and tile or grout that need real cleaning rather than a quick vacuum, The Clean Team is the name that keeps coming up on the South Shore. Given the isolated billing complaint, it's worth confirming any payment is recorded and getting a receipt before the job wraps.