TJ's Landscaping & Property Maintenance
Local business · 59 Old Ferry Rd Unit 3, Methuen, MA 01844, USA
Their work
7 photosVerified record
- Not rated by the BBB
- 1 review in the last 6 months
- 1 customer photoOf completed work
Highlights
- Long-running operation — Methuen business dating to 1997
- Year-round coverage — landscaping in season, plowing in winter
- Small crew — six employees under owner management
- Damage follow-up — a recent review reports broken sprinklers and disputed responsibility
- Phone responsiveness — a reviewer describes repeated unreturned calls
- Snow billing — a reviewer disputes charges for visits not made
- No BBB rating — the bureau cites insufficient information
A Methuen operation that plows through the winter and keeps properties tidy the rest of the year. Its Better Business Bureau file dates the business to November 1997 — 28 years — and lists it as a sole proprietorship with six employees owned by Thomas and Lucy Jarek, doing property maintenance, landscaping and snow removal. The numbers sit mid-scale: 3.9 across 31 Google ratings, with Porch showing 4.2 from 27 aggregated reviews. That average hides a split, because the criticism that exists is not about taste or price. It is about what happens after something goes wrong. The most recent one, from March 2026, describes a crew pulling shrubs and doing front-yard maintenance, leaving the sprinklers broken, and then telling the homeowner it was not their responsibility when he called about it. Earlier complaints run in the same direction — unreturned calls, and a customer disputing charges for snow visits. The BBB has issued no letter grade at all, saying it does not have enough information to rate the business, and the company is not accredited. So: an established, long-running local outfit whose sharpest criticism concerns accountability rather than the work itself. If you hire them, put the scope and the billing terms in writing — particularly for a seasonal snow contract, where the disputes cluster — settle up front who pays if irrigation heads or plantings get damaged, and keep your own log of service dates.
Read the comments
Most recent comments
- 2.0Mar 21, 2026
TJs team came out yesterday to pull some shrubs and do some general maintenance on my front yard. They busted the sprinklers (they worked great the day before) and left them with out saying a word. When I contacted them, they blew me off and told me “fix it yourself. We’ve got nothing to do with that.” Terrible ethics
— Cory WarshawskyView on Google Reviews ↗ - 1.0Jul 10, 2025
Honestly, the worst service I’ve had. Nothing else to say.
— Michele LView on Google Reviews ↗ - 5.0Feb 24, 2025
This company is excellent! Patient, on time and not too pricey!
— Leanne FisherView on Google Reviews ↗ - 5.0Jun 6, 2024
I recently had the pleasure of working with TJ's Landscaping, and I couldn't be happier with the results! The crews attention to detail and the exceptional communication from the administration and crew made the entire process smooth and enjoyable. Their crew went above and beyond to ensure that every thing I had mentioned and was concerned about was taken care to the T. Moreover, their communication throughout the work was exemplary. They kept me informed at every stage, I never felt out of the loop. Overall, I can't recommend TJ's Landscaping highly enough. Thank you, TJ's, for an outstanding experience!
— GinnahView on Google Reviews ↗ - 2.0May 26, 2023
I called multiple times to inquire about renting a dumpster, but no one ever answered the phone or returned my phone calls. For this reason, I can't actually comment on delivery, quality of the rental or any other service they may offer. I can say that customer service is so bad I will never attempt to do business with them again
— Bjorn RonaldsonView on Google Reviews ↗
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Update history
Added 8 new comments, added 7 new photos, established rating 3.3
- behind the score: Damage follow-up — a recent review reports broken sprinklers and disputed responsibility
What does landscaping cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from TJ's Landscaping & Property Maintenance. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60