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Twin State Pool, Spa & Billiards is a Claremont pool service and supply business serving customers with pool maintenance, equipment guidance, products, and new-pool help. BBB lists the business at 224 Washington Street and reports 17 years in business; the profile is not accredited and has no BBB rating. Customers describe long-running support and practical pool-system guidance. A June 2026 customer said the business answered questions over roughly eight years, supported major maintenance decisions involving a liner and pump motor, and honored pre-COVID contract pricing when a custom liner was delayed. A 2022 reviewer praised the owner’s explanations, service, and prices, while another described live phone answering, on-time service and product delivery, timely answers, and professional site personnel. The business is listed by BBB under Pool Contractors, and its customer accounts cover pool service, supplies, equipment decisions, liner work, and pump-motor replacement. Confirm the exact maintenance or installation scope, equipment availability, pricing, and scheduling before booking, especially for custom-order components whose delivery may depend on a manufacturer. Twin State appears suited to pool owners seeking ongoing service, supplies, or help selecting and maintaining pool equipment in the Claremont area. Ask for the written scope and expected timing for any liner, pump, or larger installation work.
I have used this pool service for about 8 years now. The first year I knew nothing. They answered every question. I have had to do big maintanence expenses such as a new liner change and new pump motor. Don was supportive and informative throughout as he guided me through these issues and decisions. The liner agreement was made just before COVID hit. COVID messed up the manufacturer that was custom making the liner. We limped along with the old liner for 2 years before the company could deliver the liner. Don honored the contract regarding costs at the pre-COVID level. The team was awesome, no issues at all. The pool water delivery was awesome, 33000 gallons was a big ask. Sure opening and closing dates are a bit "fluid" due to weather, but the service is aways excellent and efficient.
I would highly recommend Twin State Pool, Spa and Billiard to anyone looking for a new pool or just looking for pool supplies, great service, great prices and the owner is very good about explaining everything about the pool system, very caring with over the top professional service. Thank you all so very much!
Old school customer service…a live body answers the phone, on time delivery of services and products…questions are answered in a timely fashion…site service personnel are professional , respectful and efficient
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1 change recorded — last scanned Sep 8, 2026.