Verified record
Two Maids of Fall River is a house-cleaning company, and a foodnetwork.com piece names Eric Marcelino as its owner. On Google it holds 4.4 stars from 44 ratings. A recent customer said their place looked spotless when the team was done. A recent customer who booked the Premium service said the floor, which they raised as their first concern on arrival, was left as pictured with no communication about it, and that they cleaned the bathroom drain themselves. A 2024 customer wrote that Eric and his team had been cleaning their house for 3+ years. A 2024 customer said Eric took the time to learn their preferences and guided the team accordingly. A 2022 customer said the company cleaned their new home post-construction so they could move in. A 2022 customer with two dogs said they got the hair out of the carpet, even under the couch, and cleaned the cabinets. In a 2021 review, a customer said Eric, the owner, reached out after the cleaning to see if they were satisfied. A 2023 customer who bought the Deep Clean Package for a move-in said the fridge and cabinets were not cleaned and that they were told on arrival the company "weren't equipped to clean basements." A 2023 customer who also bought the Deep Clean Package said the windows, cabinets and radiators were not cleaned, the basement never got done, and a big pile of dirt and leaves was left in the middle of the room. A 2021 customer said areas were missed and the owner, who agreed to visit the next day to check on the cleaning, did not show up.
“Inquire about whether the business is insured, and also if it's bonded and conducts background checks for prospective employees, says Eric Marcelino, owner of Two Maids of Fall River in Fall River, MA.”
If I could give zero stars I would. Do not give this company your money. They do not deliver. Two maids and they still manage to do less work than half of a person. No attention to detail. No follow through. This is the Premium service? Not pictured is the bathroom drain I cleaned myself. Photo captions include what I was told would be included in my service. The floor was my primary concern, I noted that as the first thing when they arrived. I was told, “we have a good floor cleaner” and “we can use an eraser”. I came out at the end of the service and the picture of the floor is what was left and no communication about it.
I had a phenomenal experience with this cleaning company. They were professional, thorough, and incredibly detail-oriented, and my place looked spotless when they were done. The team was efficient, and went above and beyond to make sure everything was cleaned properly. I’d absolutely recommend them to anyone looking for reliable, high-quality cleaning service. The best part was how fresh and organized everything felt afterward, it made a huge difference. A truly outstanding company from start to finish.
Great team! Best cleaning company in the industry
Horrible company all around all they do is care about themselves and skip areas horrible experience all around
Wonderful cleaning company. Professional and courteous!
Specializes in
Also offers
Languages
2 changes recorded — last scanned Sep 30, 2026.
