United Better Homes

United Better Homes is a family-owned general contractor headquartered at 535 Pine Street in Central Falls, Rhode Island, with a satellite address at 447 S Main St in Attleboro. It sells and installs windows, doors, roofing, siding, solar and Mass Save weatherization, says it has been serving families across New England since 2003, and lists itself as a GAF Master Elite roofer, a Mass Save participating Home Performance Contractor and — on Houzz — Marvin's exclusive Infinity dealer for Rhode Island and Massachusetts. Its own stated service area is entirely Rhode Island towns; the Massachusetts side of its Houzz Areas Served list is the border strip — Attleboro, North Attleboro, Plainville, Rehoboth, Seekonk and Swansea. When the work goes well, customers are specific about it. A April 2026 reviewer said the crew tore off and reshingled the roof in a single day including cleanup. A November 2025 reviewer called the solar install seamless and singled out conduit routed so it is invisible from outside, saying the price beat every other quote. Another the same month was on their second solar-and-battery installation with the company. A r/RhodeIsland commenter in July 2025 said he was happy with the process and performance and that the company handled the Warwick permitting entirely. The complaints are about what happens afterwards, and they are serious. Two r/RhodeIsland commenters in July 2025 said the company 'screwed up everything that could be screwed up with our solar' and that they had 'major issues' and got a response 'only after a threat to sue'. In July 2026 a customer wrote that his solar system had failed a few months after a roof-and-solar job and that no contact method — the site, past numbers, holding on the phone — was producing any response at all. A October 2025 Google reviewer described repeated rescheduling after an inspection. On Houzz, whose four reviews all date from mid-2015, the one 1-star said the work took forever and the quality was poor. On credentials: no Massachusetts licence for this company has been verified against the state registry. Houzz prints an RI #26256 and an MA HIC#161035 against the profile and the company says on its own site that it is licensed and insured in Massachusetts, Connecticut and Rhode Island — all of those are claims, not verified facts, and BuildZoom's 'Verified License' badge sits on a page that shows no licence number for this business at all. If you are hiring for a Massachusetts job, ask for the HIC registration number in writing and check it yourself with OCABR. Ask, too, what the service-and-warranty path is once the crew leaves, and get it in the contract.