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License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
Highlights
- BBB grade — an A+ on its Better Business Bureau page
- Emergency call wait — a 2024 customer waited an hour with no visit
Wall Septic Service says it has worked on septic systems in Worcester County since 1953, and it describes itself as a family-owned business serving residential and commercial customers. Its website names Boylston, Grafton, Millbury, Northborough, Shrewsbury, Westborough and Worcester as its service area and says it offers free estimates and 24/7 emergency service. Its Better Business Bureau grade is A+. A 2024 Google customer who called for emergency service said they were told someone would call shortly and be on their way. That 2024 customer said they waited an hour, called back and heard the same thing, then called again 20 minutes later and were told the worker wasn't answering his phone.
Read the comments
Most recent comments
- 1.0Dec 2, 2024
We called for an emergency service and were told someone would call shortly and be on their way. We waited an hour and called back, and were told the same thing: "he'll be there shortly, but call back if you don't hear in 20 minutes." At this point I asked if we should call someone else and they said "no, no, he'll come." We call back in 20 and this time we're told the guy isn't answering his phone. So if you're looking for "emergency service" I would look anywhere else.
— Cait OtentiView on Google Reviews ↗
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