WEstern New England Hardscapes

Western New England Hardscapes works out of 471 Southwick Street in Feeding Hills, the Agawam village west of Springfield. Derek Lajeunesse is listed as the owner, and the Better Business Bureau records the business as having started on January 1, 2011. Hardscaping is the single trade category the BBB files it under — the patio, walkway and retaining-wall side of outdoor work rather than planting or lawn maintenance. The customer record is short. One homeowner left a five-star Google review in May 2023 calling the work and the people fabulous and saying they would not use anyone else. Google's published average rests on that one rating. The BBB has issued no rating at all, saying it lacks sufficient information to do so, and lists the business as not accredited, with no complaints or government actions on its file. For a homeowner, that adds up to a long-running local hardscaper with nothing adverse on the public record and very little independent feedback to weigh either way. Before signing, ask for recent references on patio or retaining-wall jobs of the size you want, a written scope covering base preparation and drainage, and current proof of insurance.