Verified record
A customer writing on Google in August 2018 said Westside Builders left work unfinished for weeks, including power washing, and stopped responding to calls and texts. The reviewer did not recommend the company. That complaint dates to 2018; it describes the customer's experience at the time. Westside Builders is based in West Springfield, Massachusetts. Its Massachusetts home improvement contractor registration, number 100067, is expired according to the state registry. Google displays a one-star average from one rating.
I would NOT recommend. Shame on me for not initially reading the Ripoff Report (I will be filing my own), but shame on Thumbtack too. I’m sure their response is they don’t endorse...., but obviously no quality control. Similar to Ripoff Report allegations (& yes I read the update), he has been MIA; unresponsive to phone calls & texts. He hasn’t finished simple work in weeks (e.g., power washing).
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Westside Builders. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
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2 changes recorded — last scanned Oct 1, 2026.
Siding, windows and doors4.4
Second-story addition4.2
Project cleanup4.2
Roof and deck replacement4.2
Cellar conversion with a kitchenette3.9
Basement overhaul3.8
Spotless cleanup3.5
Fire damage rebuild3.5