Verified record
A Palmer homeowner hired Wicked Water Gardens after a backyard waterfall built by another contractor began losing substantial amounts of water. In a June 2026 Google review, the customer described Brad building a replacement waterfall, working through the weekend and delivering more scope than they had expected. They also said he arrived early, respected their property and cleaned up after himself. The complaints about the leaking original waterfall were directed at the previous contractor. Ponds, waterfalls and fountains are the South Deerfield company's stated focus. Its website says it creates and maintains outdoor water features and serves Franklin and Hampden. Customers identify Brad as the owner; their accounts cover new construction, repairs and ongoing pond care. One June 2026 customer said Wicked Water Gardens handles their regular pond cleaning and maintenance and that Brad corrected flaws left by the original pond builder. That customer also described the company as more reasonably priced than another pond business they had used. An April 2026 reviewer described Brad and an assistant cleaning a koi pond, trimming overgrown plants and moving rocks to make it deeper. Brad answered their questions thoroughly, and they praised the website's process for submitting pond information and choosing among service plans. Fountain installation appears in an August 2025 customer account from Silver Crest Condominiums. The reviewer said an entrance fountain that had been there for 16 years was replaced, with Brad discussing their needs and suggesting additional features. They praised the finished result and described Brad and Jake as helpful, efficient and friendly throughout the work. Wicked Water Gardens has a five-star Google average from 19 ratings. Its BBB page gives it an A+ grade and lists accreditation.
“South Deerfield resident finds creative thrill with Wicked Water Gardens business”
A year ago, my fiancé surprised me with a waterfall built into the hill in our backyard...it was literally the one thing I’d been dreaming about since we bought this house in Palmer. The first contractor we used seemed great at the time. Nice guy, decent deal, and honestly the waterfall looked pretty when it was done. But pretty quickly we realized we were losing water...and I mean a LOT of water — and had no idea where it was going. Was it seeping under our foundation? That was terrifying. We reached out to him and he kept pushing it off, coming back, scratching his head, and eventually just… gave up. Every time we complained, his go-to line was “but I gave you guys a good deal.” A deal isn’t a deal if it doesn’t work. After that whole mess, we decided we were done settling and finally hired someone who actually knew what they were doing. We got a couple quotes and went with Wicked Water Gardens — and I genuinely don’t know how to put into words what a difference it made. Brad, the owner, is just… a really good human being. I don’t know who raised him, but they did something right. He was respectful of our property, asked the right questions, showed up early, cleaned up after himself — just the kind of person you’re relieved to have working on your home. No ego, no excuses, just quality. And the waterfall he built? It’s everything the first one should have been and then some. I’m pretty sure he doubled what we originally paid for in terms of scope and quality, and I almost felt guilty watching him leave knowing how much value he put into this job. He even worked through the weekend because the build was so massive...way beyond the hours he originally committed to... and he never made it feel like a burden. As a homeowner who worked hard for this, I can’t recommend Wicked Water Gardens enough. Waterfalls, ponds, fountains, hardscaping, landscaping — I’d hire Brad for any of it without hesitation. We might genuinely be his happiest customers ever.
Wicked Water Gardens is absolutely fantastic. I highly recommend them. Brad, the owner, is knowledgeable, responsive, communicative and expert. They do our regular pond cleaning and maintenance. I wish we had known about them sooner and had them actually build our pond. Instead, Brad fixed the flaws in our pond that were created by the original builder. We had a previous experience with another popular pond company in the area and Wicked Water Gardens is far superior and much more reasonably priced.
Brad was excellent! Absolutely professional, great communication and an A+ job. I will rehire and refer.
I highly recommend Wicked Water Gardens if u need your Koi pond cleaned and serviced. Brad and his assistant came to our home yesterday and did an incredible job cleaning out our koi pond for the sping cleaning. They also trimmed down the overgrown plants, moved rocks so the pond would be deeper. Whatever you need they will do it right ! He answered all my questions thoroughly. Check out the website, Its easy to use. You put all you pond info in and Brad will get back to you quickly. There are different plans to chose depending on your needs. AAA++ Its cold out still, so our koi are still hiding under the slab in the pic.
An elegant new fountain was installed at the entrance to Silver Crest Condominiums. We had one here for the last 16 years and was ready to be replaced and updated. Little did we know there was going to be such a dramatic upgrade!! Brad worked closely with us to address our needs as well as recommend any additional ideas for features we would need. The end result far surpassed our expectations!! Brad and Jake were very helpful, efficient and friendly throughout the process. They are both very knowledgeable in the area of fountains and any water feature one may be considering. I would highly recommend this company to help bring any “water” ideas to fruition!!
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2 changes recorded — last scanned Oct 1, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Wicked Water Gardens. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
Detailed craftsmanship5.0
Custom sheds5.0
Fence & carpentry work5.0
Wood and block retaining walls4.9
Maple tree removal3.5