Is this your business?Claim this page →
Verified record
Lowe's sent Window Treatments Unlimited to install blinds bought there, a 2026 customer said, and the installer put 8 holes in a brand new sheetrock painted wall and left half a window with one blind hanging from it. The company holds a 1.4-star Google rating from 20 ratings. A 2026 customer who went to Lowe's for a blind sizing quote and scheduled through the company said the site visit time was changed twice; on the day, no one was there for 15 minutes, and the company said the driver was over an hour away. A 2026 customer sent by Home Depot said the measurements were taken but still had not been uploaded almost a week later, and no one was calling back. A 2025 customer said the company could not come out for four weeks to measure after an order from Blinds.com, then rescheduled 4 more times, once on the day of. A 2024 customer said the appointment was cancelled 6 times and the blinds were still not installed 6 months after purchase. A 2022 customer said the blinds were crooked and did not fit right. A 2026 customer who bought an outdoor light with installation online at Lowe's said that, apart from waiting a few weeks, the company texted before each step and the installer arrived in the 90 minute window and installed it correctly. A 2025 customer said the same worker who measured came back to install the blinds, taking about an hour.
“Was it “Window Treatments Unlimited” that came to install them for you by chance?”
“Did “Window Treatments Unlimited” install them for you through Lowe’s? Or did you do them yourself? It seems like that’s who Lowe’s contracts out to.”
This company is the worst. They changed the appointment time twice which is no big deal. They came and did the measurements and that’s what here it all stopped. No one uploaded the measurements no one is calling back, no one is doing anything. Now it’s almost a week later and no measurements when they should’ve been upload within 24 hours so I can place an order. Do not use this company if your project depends on it. I blame Home Depot because that’s who sent them to me.
This company might have won the prize for most frustrating, disconnected, terrible service I've every experienced. And that's a tall task.
I purchased a outdoor light with install online at Lowes and this firm was assigned to install it - I was a little nervous after seeing the reviewes but besides waiting a few weeks everything was great - they texted prior to me getting the light, after it arrived for a install date, the day prior and the day of - the installer arrived in the 90 minute window and installed correctly in a timely manner
Don't waste your time, go elsewhere. I went into Lowe's to get a quote for window blind sizing and installation. They outsource to WTU and I scheduled directly through them. I set up and appointment and a day later simply got a text message the time changed, no follow up call or anything. I called to confirm and they asked if they could change the time which I agreed to. The same thing happened a few days later and the time was changed again. I called to confirm the new date/time because I need to drive to the location. I emphasized a time window would not work and needed a more specific time in order to access the building. After changing the site visit time twice, I showed up and no one was there for 15 minutes. I called and they said the driver was over an hour away.
Absolutely do not use this company Lowes sent this company to my home to install blinds purchased from Lowes. Horrible, disgusting. Unprofessional company. Raina WHO is the only person that can be contacted. Clueless. The installer damaged my property. Put 8 holes in my brand new sheetrock painted wall. Called it a mishap. OUTRAGEOUS!! Called Lowes still don't know what is going to happen. So now I have 1/2 a window with one blind hanging from it and not complete. Really can't stress enough how utterly bad this Company is. DO NOT USE FOR ANY JOB BIG OR SMALL. BE VERY AWARE.
Specializes in
Languages
1 change recorded — last scanned Oct 29, 2026.
