Verified record
Window World of New Hampshire is the Granite State location of the national Window World brand, working out of 735 E Industrial Park Drive in Manchester and selling replacement windows, siding, entry and patio doors, garage doors and shutters. What comes through most in the written record is the installers. Eddie Berry is named again and again across years of reviews — a 2026 customer whose front door he fitted in January wrote that he came back later for a service call, sorted the problem quickly and fixed a door lock while he was there. A 2026 reviewer who replaced every window in a newly bought home described the crew working fast and cleanly and the house being noticeably warmer the first night. Another homeowner in 2025 had both windows and sliders installed and separately praised the siding crew as prompt and meticulous. Price and warranty come up too. In a 2026 review a homeowner who compared three companies said Window World was the best price with a lifetime warranty, and described calling twice in three years for small issues and having someone out the next day both times. Set against that, a handful of accounts are about the company failing to show up or follow through rather than the work itself. In an April 2026 one-star review a customer wrote that the salesman pulled up, sat outside for half an hour, drove away, and never returned the voicemail. A 2021 reviewer had the visit but never got the promised quote by email. A 2022 reviewer was turned away for wanting to buy windows without installation. And in a 2025 southern New Hampshire thread comparing window prices, one commenter told others to stay away from Window World, without saying why. Its Better Business Bureau file shows an accredited business rated A+ with one complaint on record. Google publishes 4.6 stars from 167 ratings; Houzz shows 3.3 from just three. For a straightforward window, door or siding replacement where a lifetime product warranty and a named, experienced installer matter, the installation record here is strong and recent. Get the quote in writing before the salesperson leaves, confirm the appointment the day before, and ask what the labour guarantee covers separately from the manufacturer's warranty.
“Marvin makes some good products and stay away from window world.”
Our new, fantastic looking door was installed by Eddie on the 18/26. We are so happy with it, having a weather tight door during the winter/summer seasons will be great! Thanks so much! Scott L
Keith C. was excellent at providing detailed responses to all questions asked and I will be utilizing Window World for my future projects
Mike Roy, from Window World met at my home to discuss replacement windows. Mike’s presentation was professional, friendly, and very relaxed! MIKE made it a point to make sure we knew every detail about the benefits of the windows and how to operate the Windows as well! Mike’s visit was professional and informative, and we appreciate the time you spent with us today. What was the special nice is that MIC did not require us to make a decision while he was at our home! Thank you, Mike Bob
Great experience! Keith was very knowledgeable and answered all of my questions.
We met with a few different replacement window company sales representatives. Marco Ruiz and Window World won our business. Marco gave an informed and persuasive presentation, and demonstrated the quality and value of their products. He was a pleasure to interact with. I’ll update the review once the installation is completed.
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2 changes recorded — last scanned Aug 23, 2026.
First warm winter in fourteen years4.8