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Verified record
Zepeda Crystal Edge is a New Bedford glass and window outfit run by Carlos Zepeda, with a Thumbtack Top Pro badge built on 4.9 stars across a dozen reviews. The pattern in 2026 reviews is speed paired with follow-through: one customer needed a rental unit's window glass fixed right away and had it inspected the same day and repaired the next; another hired Carlos for one job and immediately booked him again. Reviewers from June through August 2026 describe window installations finished with attention to detail and a clean job site afterward, and one customer specifically noted that Carlos caught and returned a $60 overpayment without being asked. Beyond straight window repair and installation, Thumbtack and Angi list mirror installation, insulated glass replacement, and shower door installation among the services offered, and the business states it offers service in Spanish. Anyone booking window or glass work can point to a consistent early record — every review on file so far is positive — though with the business still building its Angi presence and just 12 Thumbtack reviews, it's worth confirming current scheduling and getting a written quote before the job starts.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Zepeda Crystal Edge Llc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
Carlos did a great job with the window repair, he was efficient and worked quickly. Communication was easy and he showed up on time. We overpaid Carlos by $60 (I wouldn't have even noticed) but Carlos said something and returned the money to us. That says a lot about his character as well. I would highly recommend Carlos and would happily use him again for any work needed.
Carlos was amazing. I hired him for one project and then immediately contacted him again to do another. He was timely and reasonably priced and the work looks perfect!
Carlos was responsive and quick. I had to get my tenants window glass fixed right away and he was able to go the same day to check it out and fixed it the next day. The tenant was happy with the work. I put in the before and after pics
I had an excellent experience with Zepeda Crystal Edge LLC. They repaired my broken window quickly and professionally. The team arrived on time, explained the repair process, and made sure everything was completed with great attention to detail. The quality of the work was outstanding, and they left the area clean after the job was finished. I highly recommend Zepeda Crystal Edge LLC to anyone looking for reliable window repair and installation services. I will definitely use their services again.
I was very satisfied with the work of Zepeda Crystal Edge. From the first contact, they were very professional, punctual, and answered all my questions. The installation of my windows was flawless, and they left the area spotless afterward. It's clear they have experience and pay attention to every detail. The price was fair, the work was completed on time, and the result exceeded my expectations. I would definitely hire their services again and recommend them to anyone needing window installation or repair.
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2 changes recorded — last scanned Sep 6, 2026.
Root-cause repairs5.0
Repair specialist5.0
Historic restoration expertise5.0
Honest guidance5.0