1-800-GOT-JUNK? Nashua Metro

Speed is the thing 1-800-GOT-JUNK? Nashua Metro's customers keep bringing up — requests filled within an hour show up again and again in its reviews. The Nashua-based franchise is locally owned by Debra and Frank Makos, who bought into the national brand; Frank runs day-to-day operations, drawing on a background running his own granite installation business, while Debbie, a former senior accounting and finance professional, handles the back end. The company offers same-day residential and commercial junk removal with free in-person estimates across Nashua, Manchester, Salem, Concord and more than a dozen other Merrimack and Rockingham county towns. The volume of praise here is enormous — a 4.9★ Google rating from 2,207 ratings, backed by 815 written reviews since 2022. The pattern across dozens of quoted reviews is remarkably consistent: crews show up fast, often within the hour of a request, give an upfront estimate before loading anything, and get in and out quickly — several reviews describe full pickups completed in 15 to 45 minutes. A 2026 review described a three-person crew loading three full trucks for one job, with dispatch also squeezing in a next-day appointment ahead of a move. Reviewers name individual crew members often, praising them as polite, hardworking and communicative. Price comes up as the one recurring friction point. A 2025 review called the cost to remove a single box spring very expensive and said they wouldn't use the service again, and a 2024 review said the final price came in well above the online quote before the crew negotiated it down. A 2026 review also described a two-hour delay for a scheduled onsite estimate, communicated by text that morning. 1-800-GOT-JUNK? Nashua Metro is a strong option for fast, same-day junk and furniture removal across its wide Merrimack Valley service area; given the recurring price complaints, it's worth getting a firm, written estimate before the truck arrives.