A R Empire Plumbing & Heating

A R Empire Plumbing & Heating is a two-person plumbing and heating shop working out of 60 Bob White Ln in Eastham, on the Outer Cape. Better Business Bureau records put the business start at January 2008 and list two employees; BuildZoom names Andrew Rank as the owner, which matches the A. R. in the company name. The strongest thing on file is the licence. Massachusetts' plumbing registry lists licence 4939-PL-C as active, and the registry's holder of record is A. R. Empire Plumbing & Heating Inc. itself, so the credential belongs to this company rather than to a similarly named one. Permit history backs up that they work across the Lower and Outer Cape: pulled plumbing and gas permits appear in Eastham, Chatham and Provincetown between 2014 and February 2025. Customer feedback is where this profile thins out badly. Only one written account exists anywhere in the record — an undated Better Business Bureau entry from a customer who would not recommend the company and attributes a costly, avoidable outcome to poor communication. In a 2023 r/CapeCod thread about fixing up an Eastham house, a commenter answering a request for trade recommendations named the company as their plumber, without describing the work. BuildZoom states outright that it has received no reviews for the business, and its BZ Score of 90 is a permit-derived number, not a customer verdict. Porch shows 4.7 stars from 21 ratings, but says on its own page that the figure is 'based on 21 online reviews' gathered elsewhere, and renders none of them, so there is no way to read what those customers actually said. The two directories also disagree about tenure: Porch claims 26 years in business against the BBB's 2008 start. They are a reasonable call for straightforward plumbing and heating work on the Outer Cape from a licensed local shop. Before booking, confirm the licence directly with the state, ask how they will keep you updated on scope and cost as a job moves, and ask for two or three recent local references, since almost nothing customers have written about them is readable anywhere.