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A1 Chimney does chimney cleaning, inspection, liner and rebuild work, and holds 4.8 stars from 400 Google ratings. One recent customer needed a chimney rebuild after years of damage and said the new structure looks solid and clean. A recent customer had smoke coming back into the house whenever the fireplace was used, and said they found the issue and fixed it the same day. A recent customer said Josh Colon came to do an assessment and estimate, and Simon and a helper then replaced the liner and did a cleaning. A recent customer said they inspected the chimney, said everything was clean and in good shape, and left with no upselling. A 2025 customer said Johnny gave an estimate for a cleaning and liner replacement, and the work was done two days sooner than scheduled. A 2025 customer said A1 Chimney upgraded a wood-burning fireplace to a gas insert and handled the permit. A recent customer said they paid to have a chimney cap installed, wind blew it off ten days later, and five or six calls to have it reinstalled went unanswered; that customer was then quoted $299 for an annual clean they said had been promised at $99. A recent customer said a sweep was done with a tiny vacuum, nobody went on the roof, and $500 cash was charged. A recent customer said a quote for two days of work turned into three hours on site, that an offered refund was withdrawn, and that the address listed for the Stamford office is an apartment building. A recent customer said a repair was completed, but calls to a manager in February were returned in June. A 2025 customer alleged the company does business under multiple names, including BH Chimney Service.
Courteous and professional service. Timely and complete. Great cleaning and were ready for the winter! Highly recommend!
My chimney guy retired last year so I called A-1 based on the great reviews. The price was steep, but they assured me it was only for the first season and the price would be $99 for my annual clean thereafter. I also paid to have the guy install a chimney cap. Ten days after installing the chimney cap, wind blew it off. I called 5-6 times over the next couple of months to have it reinstalled, no one ever called me back. I brought it up again when I called to schedule my $99 annual clean. The girl on the phone said the price was $299, she wasn’t aware of any $99 annual clean and I’d have to pay $299 to schedule it. I also brought up the chimney cap and she said someone would call me and sort it all out. It’s been over a week and no one has called me. So I paid almost $600 for a ten day chimney cap and one clean - with no response after 6-7 calls. I would not recommend working with this company. And to the person who’s going to respond to this post with your contact info asking me to reach out so you can help with my experience - you had your shot. You actually had six shots.
Called for a chimney sweep. They showed up with a tiny vacuum cleaner, didn’t even put a flashlight in and didn’t go on roof at all.. he then put 3 tiny drops of paste on the inside and charged 500 cash. Been calling for two days and can’t get a person who can actually help. The standard answer is a manager will call you right now. They keep saying they will put notes on the account but when I call back the. Have no idea what is going on, clearly just brushing me off.. BBB will be contacted
Sean helped me out with my inspection and was great
These guys have been super helpful and patient honestly gave me a great rate and waited for me to get the money for the job they’re professionalism is genuinely top tier highly recommend!!!
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1 change recorded — last scanned Oct 14, 2026.
