Acorn Landscaping & Masonry

Acorn Landscaping & Masonry is a Burlington, MA outfit that reviewers know by its owner's first name — nearly every account, good or bad, is about working directly with Rick. The company describes itself as a full-service landscaping, masonry and snow-removal contractor, and the reviews back that mix: routine lawn care and cleanups alongside patio, walkway and fire-pit builds. The hardscape work is where the specifics run deepest. A 2023 review describes extending a walkway into a semicircle to add seating and a fire pit, done at what the customer called the best price they had gotten, with the crew keeping the site level and cleaning up daily. Another 2023 account details a backyard patio extension where old and new stones were blended to look intentional rather than replacing the whole surface. Several customers describe long relationships — one from 2022 says they had been a customer for almost ten years, another turned over all of their property's lawn care, hardscape, lighting and irrigation to Rick's team. That said, the record isn't uniformly smooth. A cluster of sharp complaints landed in September 2024: two reviews call the company unprofessional and say the customer wasn't put first, and a third describes fertilization treatments that didn't work as requested, with follow-up emails and texts going unanswered. An older 2021 review describes oversized equipment tearing up a small front yard, with an owner who didn't listen to the concern. And the only review posted in the last six months, from July 2026, is a one-line complaint calling the company rude and inconsiderate. The Better Business Bureau lists Acorn as a 14-year-old LLC owned by Rick Templin, rating it A+ though it isn't an accredited BBB business. For a hardscape project or a multi-year lawn contract, the specific, repeated praise for patios and walkways is the strongest signal here. Given the September 2024 cluster and the recent lull in written reviews, it's worth confirming current availability directly before committing to ongoing service.