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Flooded basements and stained carpets are the jobs people call Al's Absolute Best for, and its Google page shows 5 stars from 116 ratings. A 2026 customer said they had their carpets cleaned for years by Al and now by his son, Shawn. When a 4th of July storm left half an inch of water in a Moodus basement, the customer said Shawn drained the water, dried out the basement and sanitized it to prevent mold growth. One customer came home from vacation to a basement flooded by a malfunctioning dehumidifier and said Shawn came on a Sunday, extracted the water, set up drying fans and cleaned the carpet. A 2026 customer in Glastonbury, CT said ice dams from winter storm Fern saturated two rooms, and that the company, led by Shawn, removed damaged material, dried and remediated. A customer worried about mold in the attic said the company came out the next day and was upfront and honest rather than convincing them work was needed. Another call went to a kitchen ceiling leak that had puzzled two plumbers and a leak detection company; that customer said Shawn identified it fairly quickly and connected them to a company to fix it. On the cleaning side, one customer who started with a plan to shampoo a bedroom rug ended up having all the rugs and some tile deep cleaned, and said the truck was in the driveway at 07:58 for an 8:00 a.m. start. A customer who had a large sectional sofa cleaned said Shawn explained everything in detail while cleaning it. A 2024 customer said Sean and Al came out right away after a pipe break left 2 to 3 inches of water in the basement, took down part of a wall and left no mess behind.
Shawn did a phenomenal job diagnosing our attic mold issue, communicating the proper steps of action, and executing the job. His calm demeanor made a very stressful situation seem manageable as he guided us through the process. He was extremely reasonable and professional. We couldn’t have asked for a smoother or more efficient course of action. Thank you, Shawn, for calming our nerves and making the cleaning and remedial process as seamless as possible. If you are wondering if you should or shouldn’t call this company, we highly recommend doing so. We are so happy that we did!
Shawn is great! He was able to schedule us within a few business days. He was professional and personable. He was very responsive. The work he did was excellent. I would highly recommend him!
Shawn returned my call that same day and explained his service . We are extremely happy with the results of the bedroom carpet. We considered removing it but thought let’s clean it first and maybe later down the road we can replace it . Well it came out beautiful. How nice to have a fresh clean rug in the bedroom now! Shawn’s prices are very reasonable and his work is excellent.
I called on a Friday because I was worried about mold in my attic. They came out the next day to take a look at everything and reassured me that I was being overly cautious. They could have easily convinced me that I needed work done but they were very upfront and honest. Much appreciated and would absolutely refer them!
I called Al’s Absolute Best late Friday afternoon, and to my surprise, Shawn came the next morning to locate a leak in my kitchen ceiling that had puzzled two plumbers and a leak detection company. He was able to identify it fairly quickly, and connected me to a company to fix the problem. I’m definitely impressed and would highly recommend them. I would absolutely use them in the future.
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1 change recorded — last scanned Oct 30, 2026.
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Quick response to a sewer backup flooding a basement4.5
After-hours roof tarping4.4
Water-damaged room restored quickly and cleanly4.4
Radon cut from about 12 to 14.2
