All Waste

All Waste, Inc. describes itself as one of the largest privately held solid waste and recycling companies in Connecticut, with approximately 130 employees serving commercial, industrial, municipal and residential customers. The company says it has been in business 100 years, and its site names a service area that includes Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland and Windham, along with towns such as Ansonia and Avon. On Google it holds 3 stars from 125 ratings; its Better Business Bureau grade is A+. A recent customer said the truck drivers skip their trash often, spread trash over the yard and take the recycling in the trash truck, despite more than 10 calls about it. A recent customer cancelled after two years of service, saying trash collection was missed several times and a driver once drove right past the reviewer's husband as he put the bin out. A recent customer who called about an older neighbor's overlooked recycling said Adriana, who took the call, was kind and compassionate. A 2026 customer said Vicky was kind and helpful on the phone with their dumpster rental order and delivery. A 2026 customer wrote that the phone was answered quickly and the reps were willing to waive a first-time late fee. A 2026 customer who had just moved said the first bill did not arrive until 2/20 and two months of late fees were charged. In 2025, a customer said recycling went two weeks without pickup, and that a voicemail said the truck had already come by at 6am while the bins were going out. A 2025 customer said the trash cans were left open after emptying, often tipped back on the lid. A 2025 customer said getting a skipped bi-weekly recycling pickup collected meant a work order with an additional fee. A 2025 customer said the price rose to $93, after an earlier rise to $87. A 2024 customer said they came within an hour for a last-minute curbside pickup after the Easter weekend. A 2023 customer scheduled a bulk pickup for an old mattress and praised the service. A 2023 customer said that over a year they came four times total, only for the trash, while $100 was drawn every week. A 2022 customer said a driver missed the truck with their bin, scattering trash across the street and neighbors' yards, and was told the next pickup would be the following week. A 2021 customer said the driver placed a rented dumpster where it was easier to load.