American Ground and Snow Management

American Ground and Snow Management is a Southeastern Connecticut lawn and landscape company. Its website lists weekly lawn mowing, spring and fall cleanups, land and brush clearing, drainage work and lawn installation, and names a service area that includes Groton, Stonington, Ledyard, Norwich, New London and East Lyme. The company says it has been in business four years. Its Connecticut home improvement contractor registration, HIC.0704425, is active on the state registry, held by AMERICAN GROUND AND SNOW MANAGEMENT LLC. One customer's landscaping project was a full redo of existing beds, with cobblestone pavers, tree pruning and removal and a complete replanting of garden beds; they said a 3D rendering came before they committed, adjustments were made mid-project, and a plant guide with care instructions came with the new plants. A first-time landscaping customer hired them to clear several yard spots and English ivy taking over the driveway, and said they were amazed by one worker's skill with a chainsaw. A customer had mulch replenished in multiple beds, with weeds pulled and shrubs trimmed. A lawn-service customer said the lawn looks great on a weekly basis. A commercial customer hired them for several properties when a blizzard hit, then awarded them the summer landscaping contract. A 2026 customer said Jordan's team got a property ready for sale with 40 yards of mulch, garden edging and a spring cleanup, then came back the next day to tidy up. Snow removal is where things went wrong. A 2026 customer from a condo development said that during a blizzard the company came once at 3 am for one plow pass and was not seen again for over 14 hours, that fire hydrants and community mailboxes were buried, and that salting came only after repeated requests. A 2026 customer said workers shoveled large areas by hand without adequate equipment and walkways were left covered in solid ice. A 2026 customer with a signed contract said the job was not finished after a storm and that Jordan did not communicate. On the lawn side, a customer said weed whacking around a patio had not been done for over two weeks.