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American Maid Cleaning Service is a family-owned cleaning company based in Taunton, offering residential and commercial cleaning — recurring and one-time jobs, plus window, floor, wall, upholstery and carpet steam cleaning — across Taunton, Raynham, Brockton, Dighton, Middleboro, East Taunton and Berkley. By its own account it's been running since 1986; its Better Business Bureau file, which carries an A+ rating and lists no complaints, instead gives 1982 as the start date, with Denise M. Whitmore named as owner. There's very little written record to go on. The one detailed account on file is a 2016 review describing young, inexperienced cleaners who left jobs partially finished and a manager who treated the crew poorly — an old, specific complaint worth knowing about, though nearly a decade has passed since it was posted. Google's overall rating for the business sits considerably higher, at 4.5 stars across ten ratings, most without written detail to weigh alongside that one account. Given how thin the written record is, it's worth asking a few direct questions before booking — who's on the crew, and what happens if a job isn't finished to satisfaction — rather than relying on either the single old review or the platform average alone.
Horrible service, young girls who don't know how to clean and leave everything partially done and dirty, manager is horrible to her crew, mismanaged! wouldn't recommend it to anyone !
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 7, 2026.