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Verified record
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- 5 reviews in the last 6 monthsNo negatives
- 13 work photos
Highlights
- A part-only charge — a customer said the return visit cost just the part
- Prompt arrival — a customer said he came right away for their fridge
- A clear explanation — a customer said he explained the full dryer vent fix
Appliance Expert LLC calls itself a local Franklin business, not a corporate franchise, and lists Franklin, Milford, Medway, Bellingham, Wrentham, Norfolk and Walpole as its service area. On Google it holds 4.9 stars from 130 ratings. When one customer's refrigerator malfunctioned, they said Chris Conley came right away, came back promptly when it needed another replacement part, and charged only for the part. Their 15-year-old fridge, they wrote, is working as good as new. A customer with a dryer vent problem said Chris figured out it was more complex than they realized, needing some construction work to reach the vent. He performed a temporary fix and explained what needed to be done and who they might call for a complete fix; that customer called him honest and reasonably priced. A recent customer described the visit as fast, on time and well communicated.
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