Advantage Appliance

I purchased my KitchenAid dishwasher from Advantage Appliance several years ago and recently ran into a significant problem with it. After a frustrating experience dealing with the manufacturer, I reached out to Advantage Appliance to explain what had happened. I was genuinely impressed by their response and willingness to help. Eric went above and beyond to take care of a loyal customer, and I truly appreciate their generosity and outstanding customer service. It's refreshing to see a local business stand behind its customers long after the original sale. I would absolutely recommend Advantage Appliance to anyone looking for a company that genuinely cares about its customers!

The team is so helpful anytime I call in for anything! Thank you Mark!

Very disappointing experience. I bought all of my kitchen appliances from this store because they always provided great customer service. Unfortunately, that was not the case this time. Communication was poor, and I was left chasing updates instead of being kept informed. We were left without a refrigerator for two weeks because we were expecting a repair, only to learn it wasn't going to happen. When it became clear we needed a new fridge, the store made no effort to help us find a replacement or offer any solution. Customer service makes all the difference, and after this experience, I won't be buying from this store again.

Friendly, informative and all around great customer service.

I worked with Eric and I can not express how amazing this person was. He is extremely knowledgeable, professional and worked with me every step of the way of my kitchen remodel. This person and this company are number one in my book for customer service excellence and quality products. I recommend them to anyone looking for appliances. Best decision I ever made.