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Across 317 Google ratings averaging 4.9 stars, the same names keep coming up: Ben, Geurin Lovett, Darren, Liam, Benjamin Baker — technicians homeowners credit by name for diagnosing and fixing the problem, often the same day. AR Overhead Doors is a garage door repair, installation, and maintenance company based in Rindge, NH, with a second office in Burlington, MA, serving New Hampshire and Massachusetts. The company describes itself as family-owned and self-reports 40 years in business. What comes up again and again is the broken torsion spring: reviewers describe a spring snapping and a technician arriving and completing the repair the same day, sometimes within hours of the call. In a 2025 review, an auto shop described a torsion spring breaking on a bay door; a technician, Benjamin Baker, arrived the next day, took measurements, and built a replacement spring on the spot. Other reviews describe similar work on much older doors: one 35-year-old door needed new roller wheels, brackets, and lift cables (a 2024 review), and a 25-year-old discontinued commercial door had its panel straightened back out after a truck backed into it (a 2024 review). A 2023 review described a full inspection with a multi-point checklist walked through afterward. Reviewers across every year mention the same things: on-time arrival, clear explanations of the repair options, and no pressure toward the most expensive fix. It holds an A+ grade with the Better Business Bureau; Angi and HomeAdvisor each show a lower 4.0 average, but from just 3 ratings apiece. One 2025 review noted that a Friday-night breakdown had to wait until the following Monday because the Saturday schedule was already full, so weekend timing is worth asking about upfront. For an emergency spring repair or an aging door that needs new hardware, this is a strong call; confirm turnaround time for your specific day of the week before booking.
Ben and Don came out to assess my partially damaged door and get me an estimate on a replacement for the door and a new motor. They were very honest and polite and will be replacing my motor, they came same day on time and were not pushy and straight to the point. I am glad I was recommended to AR Overhead Doors and would recommend them to anyone !
My experience with garage company was excellent! Ben and Don were very good to deal with. They were done in about 2 hours. I would recommend to anyone looking for this type of service 👍
Ben provided me with excellent service! Thank you to AR Overhead Doors!
Exceptional service from start to finish! Exceptional service from start to finish! We called AR Overhead Doors on a Friday to replace two 20+ year-old garage door openers—one broken and one legacy unit—and to address very noisy door operation. They scheduled us right away for the following Monday. The communication was fantastic, featuring email updates for scheduling and precise arrival tracking. Benjamin and Don arrived right on time and were outstanding. They took the time to listen to our concerns and recommended replacing both openers along with installing nylon rollers to solve the noise issue. They completed the entire job the same day, and the results are perfect—the new openers work flawlessly and the doors run quietly now. Professional, punctual, and solution-oriented. I highly recommend AR Overhead Doors!
The team was great!
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1 change recorded — last scanned Sep 4, 2026.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Doors in stock, installed before rivals quoted4.2