ArborTech Tree Services, LLC

The line that keeps repeating about ArborTech is that you cannot tell they were there. A July 2024 customer came home to a "spotless and treeless" yard and neighbours who had watched the whole thing. An April 2025 reviewer with three large maples down wrote that five minutes after the crew left, only the stumps gave it away. Another, in 2024, said the yard was cleaner than before they arrived — the crew had picked up sticks that were already on the ground. The second thing is the hard jobs. A June 2025 reviewer had a tree in a side yard "sandwiched between me and my neighbors house. Electrical wires everywhere." An August 2024 one had a huge tree beside power lines that "other companies wouldn't touch" — six hours, done, cleaned. A 2022 review describes a crane reaching over a garage to pluck two mulberries out to the street where they were chipped into a waiting truck, the whole job in three hours. That capability is not accidental: the company says it employs certified crane operators, tree climbing experts and ISA certified arborists, including an ISA TRAQ and TCIA CTSP certified professional, and its owner Randy Sample told BusinessWest the crew holds weekly employee-led safety meetings and is certified annually in electrical hazard and prevention. Price comes up almost as often as cleanup, and always the same direction. A December 2025 reviewer needing seven trees down on short notice found the quote "*considerably* lower than any others I had gathered." A 2024 customer got two quotes and found ArborTech significantly cheaper; a 2022 one got five and went with them anyway. Established in 2004 and describing itself as a family owned business serving Hampden County, it runs out of a yard on Paridon Street in Springfield with a mailing address in East Longmeadow. Its BBB profile is an A+, though it is not BBB accredited. In April 2022 the City of Springfield's Arbor Day announcement recorded the company donating a full day of tree work at Gerrish Park plus an October Glory red maple. Two small things to know. Across 120 Google ratings averaging five stars, the mild notes are about finish detail rather than the work — one 2025 reviewer wanted the stump cut lower, another mentioned scheduling shuffles they explicitly said were not the company's fault. And essentially the entire written record sits on Google; the BBB profile carries none. Ask about stump depth when you agree the quote, and if you need plant health care rather than removal, say so early — they treat for things like emerald ash borer, but that is the quieter half of what they do.