Atlantic Chimney Inc.

Atlantic Chimney Inc. works out of 10 Kendrick Rd in Wareham and holds Massachusetts Home Improvement Contractor registration 115525, verified active with the registry's holder of record recorded as ATLANTIC CHIMNEY, INC. The Better Business Bureau grades the file A+, and the work it is listed for is chimney cleaning, inspections, repairs and rebuilds. The review record is unusually deep for a chimney company: 45 written accounts across eight sources between 2019 and 2025, with Google showing 4.9 stars from 44 ratings. What customers describe most often is full masonry work rather than a sweep — a chimney rebuilt from the roof line up around solar panels without damaging them, two flues rebuilt in a 40-foot schoolhouse chimney after a fire collapsed a wood-stove flue into the furnace flue, a 100-year-old house's chimney rebuilt, and an old red brick fireplace refaced in stone veneer. Stainless liner installation and wood-stove and insert fitting come up repeatedly alongside it, including a customer on year six of an annual sweep required by a stainless lifetime warranty. The consistent thread through the praise is communication and site conduct. Reviewers in 2023 wrote that the company calls back, emails and says when it is coming, that photos were supplied with the quote so options could be compared, and that a crew left the job site as if they had never been there. Crew and office names recur across years — owner Bill, Fernando, Erika, Steve, Robert, Tabitha and Dan — which is the signature of a real, stable team rather than a template. One 2022 reviewer noted the company scheduled a repair more than two months ahead and then started on the promised day and finished within the week. The complaints are worth reading before booking, and both are about getting hold of them rather than about the finished work. In a November 2024 review a homeowner said they had to hound the company for three weeks to get an estimate on a chimney cap for a new home, after an instant reply promising someone would come out. A 2021 BuildZoom review headed CUSTOMERS BEWARE described a job that had been quoted in the summer and was set to go ahead that autumn, and said others had had similar experiences. Against 45 accounts those are the minority, but they point at the same stage — the estimate-and-scheduling front end, not the crew on the roof. The platform picture is uneven and worth understanding: Google sits at 4.9 from 44 ratings while BuildZoom shows 3.0 from just 2, and the Angi and HomeAdvisor pages are the same three reviews shown twice rather than two independent sets. For a homeowner on the South Coast or South Shore who needs a chimney rebuilt, relined or brought back after a fire, this is a licensed specialist with a long, specific and largely enthusiastic track record. Pin down the estimate date and the start date in writing at the outset, and ask who is running your job.