CRS Construction

CRS Construction's Google history is short but split down the middle: a new-roof job one homeowner couldn't stop praising, and a chimney-repair request from another customer that went badly. In a 2018 review, a customer said the roof crew finished on schedule, left no nails or debris behind, and called the finished work something they couldn't be happier with. A 2020 review told a different story about the same company: the reviewer's own roof job had gone fine, but when they asked CRS to repair a chimney, it took repeated calls and texts just to get a response, the eventual quote came in around three times what other contractors quoted for the same work, and by their account the company later stopped returning calls at all. Its Massachusetts home improvement contractor registration — HIC #187841, held by CRS Construction, Inc. — has expired according to the state registry, worth asking about directly before booking anything. Google separately shows a 4.4-star average from five ratings, though the written reviews behind that number run only from 2018 to 2020. This looks like a company worth a call for straightforward roofing work, based on the one detailed account of it, but get any add-on repair — like the chimney job that went sideways — quoted and scheduled in writing, and confirm the registration is current before signing anything.