Baker Valley Floors

Baker Valley Floors is a Plymouth flooring business whose BBB listing describes floor covering sales and installation, including carpet, hardwood, vinyl and tile. The company says it has been in business 20 years, and it holds 4.5 stars from 76 Google ratings and an A+ grade with the BBB. A recent customer was in a bind on time and said they completed the job before that customer's son came home from college. A recent customer had Baker Valley install maple hardwood floors. A recent reviewer said Amy helped find the flooring, Scott did the LVP floor install and the owner, Eileen, gave a hands-on assist; that customer then hired them for window treatments. A 2025 customer described carpet installed in a Waterville Valley condo, with everything in the condo moved for the job. A 2025 customer said Amy and Dan helped pick granite for kitchen countertops and tile for below the upper cabinets. When a bathroom floor was poorly installed by one of the installers, a 2025 customer said the company replaced it at no extra cost. A 2024 customer said a manufacturer defect required new floors to be completely re-installed, and that Zack and his team dealt with the contractors and manufacturers to get the floors replaced. A 2026 customer, writing that the company is now called FLoorworks, said they ruined a shower head and did a partial job regrouting a shower. A 2023 customer said the proposal for a tile job came four months later and wasn't itemized, and that customer worked out they wanted over $12,000 for the tiling labor.