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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported.
- Not rated by the BBB
- 3 work photos
Highlights
- Two-year client — never cuts a visit short, always improves it
- Weekly regulars — sees repeat families with kids and pets
- No judgment — handles messy homes quickly and kindly
Balles Cleaning Services is a small, owner-led house cleaning outfit in Peabody run by Kelly, who reviewers describe as showing up herself rather than sending a rotating crew. Angi lists five years of experience and free estimates; on Google the company holds a 5-star average from seven ratings. What the reviews describe is a recurring, personal relationship rather than a one-off job. In a 2024 review, a customer who had used Kelly for two years said she never cuts a visit short even if the house was already mostly clean, and always leaves it looking better than when she arrived. Another family with two kids and a large dog, writing in 2024 and again on Angi in 2025, said Kelly sees them every week and is understanding on the rare occasion something gets missed. A third reviewer, describing their own home as chronically messy, said in a 2024 review that Kelly's team handles it without judgment and works quickly — and mentioned that Kelly hands out small holiday gifts like soap and mugs to regular clients. Angi's version of the company's profile draws on the same Google reviews rather than a separate set of Angi customers, so the seven distinct reviews across 2024 and 2025 are effectively the whole record here. For a household that wants the same person cleaning every week rather than a rotating crew, the reviews point to a business built on exactly that kind of steady, personal relationship.
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