Base Masonry & Construction

Base Masonry & Construction is a locally owned Massachusetts masonry contractor. The company's website says it has over 40 years of experience and offers chimney, waterproofing, and foundation work alongside masonry, with free estimates and 24/7 service. A 2023 review notes the business also operates under the name Crystal (Crystal Paving & Masonry). The great majority of the 25 Google reviews on file, spanning 2022 through early 2026, are strongly positive, describing block wall construction, patio and stair rebuilds, retaining walls, and repeated chimney repairs and rebuilds. Reviewers describe careful diagnosis of foundation and chimney problems, transparent pricing, and thorough cleanup, and crew members — especially someone reviewers call Huey (also spelled Hughey) and another named Tommy — are named and praised across years of reviews. The record isn't entirely uniform, though. A 2023 review describes a deceptive-sales experience — the reviewer says the company (identifying it as also operating under the name Crystal) misrepresented what work was needed, did shoddy work, overcharged, left trash behind, and damaged windows. Separately, a 2024 review about a bluestone patio job says the finished work looked fine but raised issues with communication and follow-through. Anyone considering Base Masonry & Construction should ask directly about the scope of work and get a clear, itemized estimate before committing, and confirm current licensing and insurance, since the strong majority of the record is very positive but at least one review describes a seriously negative experience.