Verified record
Bay State Brick and Stonework is a Mansfield, MA masonry contractor run by owner Mike Hernon, doing chimney, step, foundation and wall work along with broader masonry restoration across the area. Reviews on file run from 2016 through 2020 — Christine handles estimates and calls people back promptly, per one account, and Mike himself shows up by name across nearly every review, described consistently as responsive, professional and easy to work with. The specifics back up the reputation: a 2020 review described an extensive four-story exterior brick building job where Mike kept the customer informed and cheerfully answered questions throughout; a 2017 review described plain cement front steps transformed after the same company had previously repointed the customer's foundation; another described replacing damaged bricks and re-mortaring a section neighbors noticed and complimented. One 2020 review chose Bay State specifically because two neighbors had used them and were very satisfied with the finished work. HomeAdvisor backs this up at scale: a Super Service Award, 4.9 stars from 89 ratings, and 97% five-star. The one thing worth a quick note is that the written reviews on file all date to 2016 through 2020 — there's nothing more recent quoted here, though that's a gap in the written record rather than evidence the business has slowed down. Sources disagree on how long the company has been around: BBB records it as operating since 2007 (about 19 years), while HomeAdvisor lists 1989 (37 years) — a substantial difference worth asking about directly. BBB itself isn't accredited and has too little information to issue its own rating. For masonry, chimney or foundation work in the Mansfield area, the written record — while a few years old now — points to a business that shows up, communicates well, and does work neighbors notice.
Mike Hernon and his crew started the job quickly. They were very thorough and did excellent work. The stairs now look great. Cleanup was very good. Mike was responsive and easy to work with.
I enjoyed a wonderful relationship with Mike and crew while they completed our fairly extensive exterior four story brick building work. I was kept well informed about the process and Mike made time to cheerily answer my questions along the way. My experience was totally positive, the crew worked hard, we’re very accommodating and the job reasonably priced. I highly recommend Bay State Brick and Stonework.
Great! Mike was extremely professional, prompt, and personable. Would highly recommend.
I chose Baystate based on the quality of their work on two of my neighbors houses. Those neighbors were very very satisfied with the work that had been done and the finished products were beautiful. My mistake was waiting 6 weeks to call Baystate, that's why my job didn't start until late October. Once Mike Hernon had seen the work required, I received a written estimate in the mail in a few days. Mike and his crew were very professional and hard working, sometimes working 10 hour days. I could not be happier at the results, would highly recommend.
They were great! Excellent response time. Christine was very nice and called me back immediately every time. The estimate was timely, detailed and very professional. Because the price was so reasonable I have money left in the budget to get new glass doors on the old fireplace. Mike was very patient and professional with all my questions and made suggestions about the cap and he caulked all around the flashing on the roof side where he thought I might have been getting water. He also repointed some bricks around the firebox in the kitchen. The crew were very polite and worked so hard during a very hot spell.
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Steps and stairs5.0
Basement waterproofing results5.0
Renovates century-old structures5.0