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A 2016 customer said Bay State Solar Solutions did all the work on the solar system at their house, from obtaining the required permits and completing the paperwork to installing the system and coordinating with Eversource to get it turned on. That 2016 customer said they hired the company in September and the project was completed in December. A 2016 customer said the company upgraded their panels at no charge because the ones originally proposed were no longer available. A 2016 customer wrote that they were concerned about the color of the clips, and the company came and painted them to match the panels. A 2017 customer said the installation team worked very safely and kept things clean and neat, and that the system was up and running in the time frame the company had given. The company's Massachusetts electrician license, number 1192-EL-A1, held by Bay State Solar Solutions LLC, is expired on the state registry. A Massachusetts construction supervisor license, CS-061733, is active on the state registry under the name James M Hadley. On Houzz the company shows 5.0 stars from 7 ratings. Its Better Business Bureau grade is A+.
5 out of 5 Completely Satisfied With Bay State Solar Solutions I was thinking of going solar and met with a few different Solar companies. Bay State Solar Solutions had the best installation cost and provided me with the most information about incentives and credits. Mike Goulart sales Mgr. handled my system and was always responsive, upfront, and easy to approach. No matter how simple or detailed of a question Mike had or got the answer to me quickly he was great to work with. The installation team was great they worked very safely and kept things clean and neat. I am very happy with system installation looks. Throughout the whole installation everyone was great. I even had the owner Phil McCarron come by and see how the installation was going. He provided some input which I was so pleased because it kept the install very neat and clean. It was always a pleasure to call the office with any questions Angelina was a pleasure to talk to they handle everything promptly. My whole experience was great I am so glad that I went Bay State Solar Solutions. I highly recommend them to any one that wants Solar. My system was up and running in the time frame that they had said I was amazed how quickly and simple it was on my end. I signed a few papers and I had solar energy.
I would HIGHLY recommend Bay State Solar solutions. They are a RARE group of individuals that are there to HELP if there is any issue at all. Customer service is their main event. They are GREAT to do business with. Karen Esposito and Mike visited me a couple of times and Karen went out of her way to stop in and talk to me. Things she could have done in the mail, she instead came to my house to help me with. They explained the numbers to me and gave me all the information I needed. As an engineer I needed to "check" and do my own research. Sorry but I don't trust anyone. I didn't trust Karen or Mike either - UNTIL - I did my own homework and found them to be ON TARGET. They KNOW what they are talking about. Also, they don't heap on a lot of hype, they just tell the REAL DEAL. If you want to know how it all work, WHO you GONNA CALL - Call Karen. If you want to talk to me as an impartial source, fell free to call me - I am sure Karen can help you with the connection. This is a TOP rated business, and in todays market, that is a RARE find.
Working with Bay State solar was a great experience. Our sales man Mike Goulart was very knowledgeable and patient throughout the whole process. Communication with the office and sales was second to none. Overall we are very happy with everything and would refer this company to anyone that is interested in solar.
We Contacted Michael Goulart for a presentation and met with us four or five times and we have a very good experience from the beginning, their price was competitive to other companies out there and on the personal level he was wonderful. We were concerned with the color of the clips and they came and painted them to match the panels. something they did not have to do but did anyways to please us. This is the kind of customer service and personal touch that you get working with Bay State Solar. the communication between us and them was exceptional through out the whole project. And last but not least we would highly recommend Bay State Solar for your Solar panel experience.
After having a couple of other businesses give me estimates on my solar panel job, Bay State Solar Solutions was a breath of fresh air. Unlike other companies that are now trying to back you into a 10 year solar panel pay off, Bay State had an estimated payback (after SRecs, tax refund, and utility savings) in 5 years or less. From my understanding there is a lot of engineering and permitting that has to take place so that makes the process longer than a typical house project. However they are very good at answering questions and letting you know where they are in the process. They also upgraded my panels for no charge because the ones they originally proposed were no longer available. Customer service seems to be their focus and they are willing to eat some cost or go the extra mile to make their customer happy. I am glad I went with this local company and not one of those national chains that outsource everything. The quality of workmanship was phenomenal and I would recommend them to anyone (actually, I already have to friends and family).
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1 change recorded — last scanned Oct 10, 2026.
Custom 32-panel ground mount array4.1
Off-grid island solar system reworked4.0