Beantown AC, Inc.

Beantown AC, based in Plymouth, is the company people call when an air conditioner quits mid-heat-wave or a ductless mini split needs its seasonal clean-out. Its Google page carries a 4.9-star average across 1,850 ratings, and the Better Business Bureau lists it as an A+ accredited business. Most of what customers describe is HVAC work — AC repairs, heat pump diagnostics, and mini split maintenance — and the same names keep turning up: Brian, Felix, Chase, Ricardo, Dan, Anders. One customer whose AC failed during a 90-degree week says Felix had it running again the same day; another walked through a full install crew — Riley, Noah, Anthony, and Aiden — with a follow-up visit from the project manager to confirm everything was right. Plumbing shows up less often but does appear: one reviewer names "Beantown Plumbing" for a same-day fix, and a hot water tank swap gets singled out as handled without a callback. The one sour note among the recent reviews is about pricing: a customer who requested a quote for a new system says it came in high, and when they pushed back, the response was that the season was busy — with no breakdown separating labor from materials. Worth asking for that breakdown up front on anything beyond a routine repair. Another small friction point: one customer wasn't told upfront about the difference between a standard mini split cleaning and a deeper one, worth asking about before a maintenance visit. For AC and heating calls, especially urgent same-day ones, the track record here is deep — nearly 800 reviews going back to 2023 across five sources. If the job is specifically plumbing, it's worth confirming that's a service line they're actively staffing, since the bulk of what reviewers describe is heating and cooling.