Benjamin Pyburn

The biggest job on Benjamin Pyburn's permit record is a $1.2 million renovation of a Danvers block — a third floor added over four commercial units, ten apartments above. That is an unusual line on the file of a business the BBB lists as having exactly one employee. He trades as Eastwind Design & Build L.L.C. from Prince Street in Marblehead, and by the BBB's account has been at it since incorporating in February 2015. The advertised work is the familiar residential list — kitchens, bathrooms, trim, basements, whole-home remodels, additions. The permits tell a more commercial story than the marketing does. Four of the six are commercial applications on Maple Street in Danvers, including a restaurant tenant fit-out with facade repairs in 2021 and a restaurant kitchen renovation in 2022. The residential side is real but thinner on paper: a kitchen-and-bath remodel across three units on Bow Street in Beverly, permitted in 2017 and amended in 2018, and a $25,000 express permit on Laurel Street in Marblehead in 2022. On credentials, the BBB gives Eastwind an A+ while stating in the same breath that the business is not BBB accredited — two separate things, and worth not confusing. BuildZoom lists construction supervisor licence CS-113701 as active and a second supervisor licence, CSFA-106187, as inactive and once cancelled; those are the directory's records rather than a state confirmation. Neither is a home improvement contractor registration, which is the separate credential that matters for nonstructural residential remodeling and gives access to the Guaranty Fund, so ask for that number specifically. What is missing is anyone's account of the work. No reviews exist on either the BBB profile or BuildZoom, and BuildZoom's score of 97 is calculated from permits, not customers. If you are hiring for a kitchen or bath in Marblehead, this is a licensed supervisor with commercial-scale experience and no written customer history at all — ask for recent local references and for the current HIC registration number.