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Better Homes and Gardens Real Estate The Masiello Group is a New England real-estate brokerage with a Nashua office at 410 Amherst St Ste 100. Its website says the group helps clients buy and sell residential and commercial properties and also offers related mortgage, insurance, title, warranty, and relocation services. The business operates under the Better Homes and Gardens Real Estate brand, according to its own site. Recent Google feedback includes a March 2026 review describing help pricing a condo and support through the sales process. Earlier reviews describe first-time home buying, home searches, selling homes, relocations, and keeping clients informed through closing. Reviewers repeatedly mention responsiveness, patience, clear explanations, attention to detail, and support through buying or selling. The public feedback is not uniformly positive. The BBB profile gives the business a D grade and says it failed to respond to two complaints; it also shows one negative review from a person selling a home who described a potential buyer's realtor as a nightmare. That complaint is about an individual transaction and should not be generalized to every agent or service offered by the brokerage. This is a reasonable fit for homeowners seeking residential real-estate representation in the Nashua area, especially those who value hands-on communication during a sale or purchase. Before booking, confirm which local agent will handle the transaction, the scope of representation, and how complaints and escalation are handled in light of the BBB record.
“Better Homes and Gardens Real Estate the Masiello Group Extends Brand Affiliation into the Next Decade”
Sharon helped me to price my condo to sell and she supported me through the ups and downs of the sales process.
I cannot say enough wonderful things about my experience working with Sandy Lerette! As a first-time homebuyer, I was both excited and nervous about the process, but Sandy made everything as smooth and stress-free as possible. From the very beginning, she was professional, knowledgeable, and incredibly patient in guiding me through every step. Sandy truly goes above and beyond for her clients. She took the time to understand exactly what I was looking for and helped me find the perfect home in Nashua. Her expertise in the market, attention to detail, and willingness to answer all my questions made me feel confident and well-supported throughout the journey. What truly sets Sandy apart is her personal touch. She wasn’t just my realtor—she became a trusted advisor and advocate. She genuinely cared about my happiness and made sure I felt comfortable with every decision. She worked efficiently, ensuring the entire process moved quickly while keeping me informed at all times. I highly recommend Sandy to anyone looking to buy or sell a home! Whether you’re a first-time buyer or a seasoned homeowner, you’ll be in the best hands. She is not just an excellent realtor—she is someone who truly loves what she does and puts her heart into helping her clients. Thank you, Sandy, for making this experience such a joy! Sandy is the BEST!
Sandy was a great help in finding our forever home! Fast response time, putting our best interests first, and was an all-around wonderful woman to work with! We couldn't have asked anyone better to help with our first home-buying experience.
This is the second time I have worked with Susan as my real estate agent. My first experience was so positive that I contacted her immediately when it was time to relocate again. She is enthusiastic, attentive, and detail-oriented. I am very grateful for her support through the sale of my old home and the purchase of my new one.
Lea was excellent in every way; she was extremely helpful and knowledgeable at every turn. She answered all of our questions promptly and offered her help even dealing with things that were above and beyond what was expected. We highly recommend Lea and Better Homes and Gardens Real Estate.
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2 changes recorded — last scanned Aug 31, 2026.
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