Verified record
Blue Hills Mechanical is a Randolph-based residential and commercial HVAC contractor that also offers electrical services, operating as part of the Cape Cod Mechanical Systems family of companies. The company says that group dates to 1989 with over 37 years of HVAC and electrical experience, and lists itself as a Diamond Fujitsu dealer and an Elite Heil dealer. Its stated service area stretches across a wide swath of eastern Massachusetts, from Randolph and Milton to Braintree, Hingham, Canton, and Plymouth. The written record is small — just four Google reviews — and split. Two five-star reviews, both from late 2025, are positive: one comes from someone whose property management company uses Blue Hills regularly, calling them knowledgeable with no complaints after repairs; the other calls the company service-oriented, flexible, and affordable, without describing a specific job. The two most recent reviews, both from February 2026, describe real problems. One customer says they paid a 'final' invoice for an oil-to-gas boiler conversion in full, only to be billed an additional $4,000 months later over a subcontractor payment — a charge the customer says they confirmed directly with the subcontractors had already been paid. Another customer says they were told a water heater's warranty had expired, and only discovered after calling the manufacturer themselves that roughly two years of coverage remained, avoiding an unnecessary full replacement; the same visit included about $1,300 in furnace repairs. For a routine service call arranged through a property manager, the record here has been fine. But the two most recent, most detailed reviews raise real billing and disclosure concerns. Anyone hiring Blue Hills directly should get every cost in writing up front and independently verify any warranty or parts information before agreeing to a repair or replacement.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Blue Hills Mechanical. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Did an oil to gas boiler conversion over 3 months ago. Received and personally delivered the check in the full amount on the invoice marked "final". Yesterday I get a bill for $4K with an explanation of "sub-contractor". I called the sub contractors and they were all paid in full. DO NOT BUSINESS WITH THESE PEOPLE!!! SHADY AND FRAUDULENT!!!!
We had Blue Hills Mechanical come out for HVAC service and later for issues involving our water heater. During the visit, we were told that our water heater warranty was expired. After contacting the manufacturer ourselves, we discovered there were still approximately two years remaining on the warranty and were able to get a full warranty replacement approved. That was very concerning to us, as the information provided to us was incorrect and could have led to an unnecessary full replacement at our expense. We also spent about $1,300 on furnace repairs. The heat worked briefly, but within a few days the system returned to the same issue. We were then told the furnace (20–30 years old) needs full replacement. We understand older systems fail, but clearer guidance upfront about the likelihood of replacement would have helped us make a more informed financial decision. During the visit, the technician stated that” he knew the furnace was to old and that he shouldn’t have worked on it.” Despite that, I was charged $1,300 for a repair that did not fix the issue and failed shortly after. I do not believe it was appropriate to charge for work that was knowingly ineffective. Additionally, communication with the office was not a positive experience, as we felt dismissed when calling to follow up. Overall, we are disappointed with the outcome and would recommend that others seek multiple opinions before committing to significant repair costs.
I work for a property management company who uses Blue Hills all the time. They are very knowledgeable and do a great job. I’ve never had any complaints after they’ve fixed something.
Extremely service oriented, flexible and affordable! So fortunate I found this company !! A++
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Established 2.2 rating
Diagnoses before replacing5.0
Delivered space heaters the night a furnace failed4.9
MassSave rebate help4.8
Furnace and heat-pump installs brought up to code3.5
State-verified HVAC license3.6