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The most detailed review of Boston Home Solutions is a warning. In a November 2023 Google review, a customer said the company took two months to come out for a siding repair, then on two other properties Marcelo completed half the job in May 2023, took most of the payment in cash and promised to return at the end of June; by November the work was still unfinished and calls went unanswered, and the customer said they would find another company to finish. The Billerica company works on roofs, siding, gutters, painting and storm restoration, and its Massachusetts home improvement contractor registration, #198947, is active on the state registry. BuildZoom also lists Construction Supervisor licence CSSL-100141 and shows 24 permitted projects. The other three reviews are from 2022 and positive. A December 2022 BuildZoom reviewer said the company responded right away, gave a quote and a date, and finished cleanly and on time; an October 2022 BuildZoom reviewer called Marcelo and his team prompt and professional, and an October 2022 Google reviewer said the crew knew what they were doing. Google shows 3.7 stars from three ratings and BuildZoom 5.0 from two.
Marcelo (owner) offers a competitive price, he is just not very reliable. Originally hired Boston Home Solutions to repair siding on my home. It was a took two months to come out and fix the siding, but Marcelo and his team offered a competitive price. Hired Marcelo for two other properties to do roofing, gutters, painting, siding repairs, chimney cap, garage, marble vanity and pressure washing. He completed half the job in May 2023 asked for majority payment (I paid cash) and said he would return to complete the job at the end of June 2023. It is now Nov 2023. I've try numerous times to have Marcelo complete the job, but he doesn't respond or replies "I'll call you later to schedule the job" and never does. It feels as if its been a cat and mouse chase. ***Update*** Marcelo reached out to finish the work, I responded and he went quiet. Randomly messaged me one morning that he is on his way to do the chimney cap and I was traveling. He met with my sister who spoke with him and said he seemed very uninterested in doing the work. She said she thinks the chimney needs some work. He didn't bother to look at it and left. There are other things in addition that need to be completed, but I will find another company to finish the job.
Found company on Billerica Facebook reviews there were excellent . When contacted response was immediate , came and reviewed job . presented quote gave us date for job and completed everything in a clean efficient and timely manner . Highly recommend , efficient and responsive .
The crew knew what they were doing. I was satified with what they did.
Marcelo and his team are prompt and professional
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1 change recorded — last scanned Sep 19, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Boston Home Solutions. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
One-day reroofs5.0
No sales pressure4.7
Main floor remodel4.5
Roofing in Billerica since 19583.4
Replica back deck built better than the original3.1
