Local business · Plymouth, MALocal business · 48 Nook Rd, Plymouth, MA 02360, USA
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Twenty years keeps showing up in Brightway's reviews — not as a slogan, but in the arithmetic of individual customers. A Marshfield homeowner writing in 2023 said the crew had been cleaning their house for more than twenty years; another, in October 2024, put it at fifteen for both home and office; a third, in November 2024, at ten and counting. That kind of tenure is hard to manufacture, and it is the clearest thing about this Plymouth cleaning company. The day-to-day work is recurring house cleaning, and customers name Luciana and Tony as the people running it. Beyond the weekly rounds, the jobs that keep reappearing are turnovers and resets: a post-construction, pre-move-in clean of a client's home described in March 2025, a June 2024 deep clean to get a house ready for market, a cottage deep clean in March 2025. A vacation-rental owner writing in October 2024 said guests never once flagged the property's cleanliness. A dental office wrote in May 2024 that its previous service retired with little notice and Brightway picked up the account right away — worth knowing if you need cleaning held to a healthcare standard. Across 43 Google ratings the average is 5.0, and Thumbtack adds five more at the same figure. The words customers reach for are consistent rather than dramatic: thorough, on time, dependable, and — repeatedly, from 2023 through 2025 — reasonably priced. Several mention flexibility when a day or time had to move; one 2024 customer who had tried other companies first singled out the accommodation of a shifting schedule. The Better Business Bureau lists the company under House Cleaning with an A grade. Two things temper the read. Nearly all of that written history sits on one platform — 43 of the 48 reviews are Google, so there is little independent corroboration beside it. And the history is not fresh: it runs from 2023 to early 2025, with the newest comment in hand dated March 2025. Ask for a current reference, ideally from a client on the same schedule you want. If you want a long-running local crew for recurring cleaning, a deep clean before a move or a sale, or rental turnovers around Plymouth, Brightway matches the shape of the work its customers describe. Settle scope, frequency and price at the walkthrough, and ask what a standard visit covers versus a deep clean.
Luciana and her team did an amazing job cleaning my client's home post construction and pre-move in. They were prompt, thorough and I would recommend them for your job!
Went above and beyond! Best cleaning I have had yet! Reasonable price too!
5 stars!!! Luciana and her team are awesome! I am so happy with the deep cleaning they did at my cottage! Prices were reasonable and Luciana was wonderful to work with. Looking forward to hiring her team again in the spring!
Simply the Best, highly recommend.
Our house was in desperate need of a deep cleaning and we are so happy with the job done by Brightway Cleaning! Our house is so clean! Luciana was very responsive and the price was great. We will definitely be calling them to come back.
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Added 48 new comments, added 23 new photos, established rating 4.1